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Whether your customers are guests, subscribers, passengers or fans, we’re here to help you connect with them in ways that exceed their (very high) expectations at brand-defining moments across every stage of the customer lifecycle.

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Travel & Hospitality

Alaska Airlines Has Created an “Almost Touch-Free” Travel Experience With Mobile

Emily Smith

September 21, 2020

Alaska Airlines is leveraging its mobile leadership to create safer, touch-free travel experiences. Learn how in this article originally published on the Alaska Airlines blog.

Sports & Recreation

What Brands Can Expect With Sports TV Back

Mike Herrick

September 8, 2020

This article was originally published on ANA. The COVID-19 crisis has made clear how we as a society rely on entertainment to enjoy ourselves. In other words, we’ve been dearly missing our movie theaters, our crowded concert halls, and — especially when it comes to marketing — our live sports. Consider that sports make up […]

Industries

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Nathan Landau

November 11, 2019

A collection of takeaways from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences,” detailing how to optimize the QSR customer experience.

Best Practices

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Simone Kriz

October 29, 2019

How Airship helps Alaska Airlines use customer engagement tools like push notifications and mobile wallet to inform passengers in real-time and streamline the day-of-travel experience.

Best Practices

Customer Engagement Saves Time and Money in New Airship Case Studies

Simone Kriz

October 1, 2019

A collection of Airship customer engagement case studies featuring AccuWeather, Alaska Airlines, GasBuddy, OPB, and the Chicago Tribune.

Analytics & Data

Three Ways A/B Testing Can Help You Meet Your Goals

Scott Ings

September 13, 2019

With A/B testing you’ll be able to make smart, impactful decisions that will increase the ROI from your engagement channels.

Travel & Hospitality

Tech-driven Innovations from Other Sectors that Travel Brands Need to Steal

Mike Stone

August 1, 2019

Airship’s SVP of Marketing, Mike Stone, shares tech-driven innovations from other marketing categories that travel brands can call their own.

Retail

How Amazon Prime Day Individualized “The Big Sales Event”

Mike Stone

July 24, 2019

Airship’s SVP of Marketing, Mike Stone, shares his three marketing takeaways from Amazon Prime Day and individualization strategies.

Media

4 Tips for Improving Digital Media’s Customer Experience

Mike Herrick

April 23, 2019

Airship’s SVP of Technology Mike Herrick offers four tips to improve customer engagement for digital media publishers.

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Industries

Browse by Category

Alaska Airlines Has Created an “Almost Touch-Free” Travel Experience With Mobile

What Brands Can Expect With Sports TV Back

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Customer Engagement Saves Time and Money in New Airship Case Studies

Three Ways A/B Testing Can Help You Meet Your Goals

Tech-driven Innovations from Other Sectors that Travel Brands Need to Steal

How Amazon Prime Day Individualized “The Big Sales Event”

4 Tips for Improving Digital Media’s Customer Experience

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