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Whether your customers are guests, subscribers, passengers or fans, we’re here to help you connect with them in ways that exceed their (very high) expectations at brand-defining moments across every stage of the customer lifecycle.

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Retail App Strategies That Boost Engagement, Loyalty & Sales

Miya Knight

April 12, 2021

[Guest Post] US fashion retailer, Belk, joined experts from Airship and Poq to discuss how to capitalize on the massive mobile app opportunity.

Digital Marketing Trends

Notification Innovation Is a Live Stream Playmaker for NCAA March Madness Live

Corey Gault

March 24, 2021

How Turner Sports and Airship worked together to better understand how fans engage with different types of messaging and their broader expectations around content, timing and delivery for NCAA March Madness.

Best Practices

How Simple Personalizations Can Drive Big Engagement this Holiday Season

Emily Hottal

November 25, 2020

Make your messages stand out from the crowd this holiday season with these simple personalization ideas.

Media

The 3 Key Ingredients For Breaking News Alerts

Matt Price

November 13, 2020

For Media brands, meeting consumer expectations and growing their customer base requires three key ingredients for breaking news alerts: Speed, Channels and Preference Controls.

Travel & Hospitality

Alaska Airlines Has Created an “Almost Touch-Free” Travel Experience With Mobile

Emily Smith

September 21, 2020

Alaska Airlines is leveraging its mobile leadership to create safer, touch-free travel experiences. Learn how in this article originally published on the Alaska Airlines blog.

Sports & Recreation

What Brands Can Expect With Sports TV Back

Mike Herrick

September 08, 2020

This article was originally published on ANA. The COVID-19 crisis has made clear how we as a society rely on entertainment to enjoy ourselves. In other words, we’ve been dearly missing our movie theaters, our crowded concert halls, and — especially when it comes to marketing — our live sports. Consider that sports make up […]

Industries

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Nathan Landau

November 11, 2019

A collection of takeaways from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences,” detailing how to optimize the QSR customer experience.

Best Practices

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Simone Kriz

October 29, 2019

How Airship helps Alaska Airlines use customer engagement tools like push notifications and mobile wallet to inform passengers in real-time and streamline the day-of-travel experience.

Best Practices

Customer Engagement Saves Time and Money in New Airship Case Studies

Simone Kriz

October 01, 2019

A collection of Airship customer engagement case studies featuring AccuWeather, Alaska Airlines, GasBuddy, OPB, and the Chicago Tribune.

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Industries

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Retail App Strategies That Boost Engagement, Loyalty & Sales

Notification Innovation Is a Live Stream Playmaker for NCAA March Madness Live

How Simple Personalizations Can Drive Big Engagement this Holiday Season

The 3 Key Ingredients For Breaking News Alerts

Alaska Airlines Has Created an “Almost Touch-Free” Travel Experience With Mobile

What Brands Can Expect With Sports TV Back

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Customer Engagement Saves Time and Money in New Airship Case Studies

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