Airship’s Customer Engagement Platform for Airlines
Want to send messages that arrive at exactly the right time on the right channel — to alert travelers to changes in times, dates, upgrade opportunities and more? We thought so. Our Customer Engagement Platform gives you the precision, speed and smarts to create digital experiences that feel magical.
Get Closer to Travelers – on Any Channel
Before, during and after day-of-travel, you need to be able to message travelers in the moments that matter most on any device or channel. Whether that’s email, SMS, push notifications, mobile boarding passes, web notifications, in-app messages, or voice notifications, our Customer Engagement Platform has you covered.
Orchestrate an Amazing Day-of-Travel Experience
Messaging travelers in exactly the right moment on the best channel at scale isn’t easy. Our intelligent orchestration rules use traveler behavior and preferences to automate a seamless experience that delivers personalized information and inspiration travelers will welcome.
Delight Your Guests
Build a richer profile of each traveler to create more targeted deals, offers and upsells, which drive deeper engagement – and revenue
There’s so much I could say about the technology and the platform, but the thing that keeps us coming back is the relationship. It’s a true partnership.”
See how top airlines are using our Customer Engagement Platform to succeed – and how you can too.