Airship for Retailers

Be everywhere your shoppers are.

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Airship’s Customer Engagement Platform for Retailers

Want to send personalized messages that arrive at exactly the right time on the right channel —  and drive engagement and purchases? We thought so. Our Customer Engagement Platform gives you the precision, speed and smarts to create customer experiences that feel magical.

Engage Your Shoppers Everywhere

Meet your shoppers where they’re at: our open platform makes it easy to reach them on any channel or device — phone, laptop, tablet, car, smart home speaker and more. That’s what omnichannel is all about.

Our Channels

Make Shopping a More Delightful Experience Across All Digital and Physical Touchpoints

Cross-channel messaging isn’t easy. Our intelligent orchestration rules give you the power to automate a seamless experience based on what you know about your audience and their preferences. That means you can create a truly delightful omnichannel experience that drives engagement and revenue.

Our Orchestration Solutions

Use Data to Delight Shoppers – and Drive More Valuable Interactions

Want to see which customers might be churning? Understand the ROI of the last email you sent? Prove that your last push notification drove foot traffic and revenue? Create more value for shoppers and your brand with powerful connectors and reporting.

Our Analytics & Data Solutions

The features of Airship are very valuable for any company. The data lets you take actions to solve specific business problems and improve upon what’s already going well. The customization possibilities are awesome — from A/B testing, segmentation and predictive churn capabilities, to the ability to create lists, templates and personalized messaging.

Bring Coupons & Loyalty Cards & More to Life with Mobile Wallet

Surveys show your customers want coupons and loyalty cards on their phones. Give them what they want and you’ll both win — more convenience and always-updated offers for customers; more coupon redemptions and loyalty program value for you.

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Easily personalize passes

62% of consumers say they’re more likely to download personalized coupons & loyalty cards.

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Any platform, any time

Users get the right pass for their OS in one tap with Adaptive Link™.

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Send notifications from passes

Trigger location-based notifications, coupon expiration reminders, loyalty point balances & more.

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Related Resources for Retail

Datasheet: Airship for Retail

See use cases, stats and ideas for retailers who partner with Airship.

Blog Posts on Retail

See our latest thinking on customer engagement for retailers

Case Studies & Playbooks

Get ideas, advice and practical strategies from our experts.

Let’s Talk.

See how top retailers worldwide are using our Customer Engagement Platform to succeed – and how you can too.

See for Yourself

Get a Personalized Demo of Our Customer Engagement PlatformGet a Demo