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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
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Pricing
Resources
Company

8 Campaigns to Drive Engagement This Holiday Season

Read it Now

Benchmark Report

Mobile Lifecycle Benchmarks: Engagement

Benchmark Report

Mobile Lifecycle Benchmarks: Activation

Explainer

Lifecycle Marketing Explained

Antoine Diavet Digital Marketing Manager Airship

October 11, 2024

What is Lifecycle Marketing? Lifecycle marketing is a customer-focused strategy designed to nurture and engage customers throughout their entire journey with a company. It involves segmenting customers based on their behaviors, preferences and interactions and providing personalized communications and experiences that fit their specific needs at each stage of the lifecycle. Understanding the Customer Lifecycle […]

Explainer

Customer Engagement Strategy Explained

Antoine Diavet Digital Marketing Manager Airship

October 11, 2024

What Is a Customer Engagement Strategy? A customer engagement strategy is a plan designed to create meaningful interactions between a business and its customers across different touchpoints. It includes all the ways a brand communicates with, services and builds relationships with its audience. The goal of these strategies is to create a positive, lasting connection […]

Explainer

Mobile Engagement Explained

Antoine Diavet Digital Marketing Manager Airship

October 8, 2024

Everything you need to know about mobile engagement — from mobile messaging channels, to the importance of data and personalization.

Explainer

SMS Marketing Explained

Antoine Diavet Digital Marketing Manager Airship

October 7, 2024

What is SMS marketing? What every digital marketer needs to know about sending text messages.

Webinar

5 Ways to Transform Mobile Marketing with Airship + Salesforce

Lucas Devlamynck

September 10, 2024

Discover how Airship’s seamless integration with SFMC can elevate your mobile marketing strategy to drive outstanding results. This webinar is designed to show you how to leverage our strong partnership with Salesforce to overcome common mobile challenges and unlock new opportunities for growth. We covered: Watch the recording to learn how you can get more […]

Video

Navigating Mobile Marketing

Lucas Devlamynck

August 14, 2024

Challenges persist in retaining app users beyond the initial 30 days, prompting a shift in priorities from downloads to ongoing engagement. To meet engagement metrics, brands must adopt holistic customer journey models, break down organizational silos and consolidate interaction signals to ensure seamless experiences that foster meaningful long-term customer relationships. Watch to discover:

Video

Digital Strategy: Maximizing Eventful Experiences With Mobile

Lucas Devlamynck

August 14, 2024

France TV, a leader in public broadcasting, offers on-demand video content and timely information to over 25 million monthly users through its mobile apps. It aims to maximize engagement and sustain customer interaction around major events, such as festivals and international sports competitions like Tour de France and the Paris 2024 Olympics, throughout the year. […]

Webinar

ASO for 2025: Future-Proof Your App Visibility & Downloads

Lucas Devlamynck

August 13, 2024

Are you keen to improve your App Store Optimization (ASO) and boost your app’s success? In the ever-evolving marketplace, distinguishing your app in the digital storefront is more important than ever. Watch our webinar where we explore the latest ASO trends and techniques to help you improve your app’s visibility and reach. Hosted by ASO […]

Inspiration Guide

8 Campaigns to Drive Engagement This Holiday Season

team-urbanairship@flickerbox.com

July 23, 2024

Capture more value this holiday season and beyond! As every retail brand knows, app downloads spike significantly during peak shopping periods, especially around Thanksgiving and Black Friday. It’s an important time — and an expensive one too — as acquisition costs are higher than other times of the year. Getting the app download is just […]