Mobile Wallet

Design, deliver and manage wallet passes to provide convenience and foster customer loyalty.

There’s a lot to love about mobile wallet. Your customers love having coupons, tickets, boarding passes and loyalty cards at their fingertips — personalized and always updated. Mobile wallet creates a whole new channel for engaging customers on mobile — with or without an app.

An Easy Way to Engage Customers Across Apple Wallet & Google Wallet

Airship’ API seamlessly integrates with both Google and Apple wallets, allowing brands to send notifications directly to customers’ mobile wallets. Whether it’s flight updates, event reminders, special promotions or loyalty rewards, your customers receive timely updates right where they need them.

Real-Time Updates: Keep your customers informed with timely personalized notifications about their tickets, passes or offers.

Increased Visibility: Notifications appear on the lock screen, ensuring high visibility and prompt engagement.

Create Deeper Connections with Customers — Outside the App

Send a single link to download a wallet pass via email, SMS or any other engagement channel in your stack. Airship’s Adaptive Link technology makes distributing and personalizing passes a breeze. It automatically detects whether to serve an iOS or Android pass and pulls relevant customer information from your systems of record to personalize pass content.

With Airship’s platform, we can create and optimize the end-to-end experience without requiring development resources; from onboarding experiences that drive opt-ins, to delivering individualized redemption codes for easy retrieval in our in-app message center or through Google Wallet or Apple Wallet.”

Contextually Update Passes in Real Time

Static tickets, loyalty cards and coupons are a thing of the past. Mobile wallet is always up to date — and always at your customers’ fingertips. Orchestrate notifications directly from a pass or location triggers (for Apple Wallet) to prompt engagement and convenient use at exactly the most relevant moment — coupon the day before it expires, a loyalty card update when your status changes, or a ticket before the start of an event.

Create Magical Customer Experiences at Each Stage of the Customer Lifecycle

No one loves digging into a wallet for a coupon, or frantically searching a phone for a boarding pass or ticket while the line grows behind you. Make those moments really easy for your customers. They’ll appreciate it.

Mobile Wallet

Key Features

  • Segmentation and Tagging
  • Single Interface for Multiple Mobile Platforms
  • Notifications From Pass
  • Custom Data Fields
  • Coupons
  • Trigger Notifications From Location
  • Real-Time Content Updates
  • Distribution From Any Channel
  • Single URL with Adaptive Links

Create Mobile Wallet Passes Customers Love

Boarding Passes

Create a seamless day of travel experience — no wifi required — by transforming boarding passes into an always-up-to-date source of real-time flight information, right on your guest’s boarding pass. 

Loyalty Cards

Take your loyalty program mobile. Use mobile wallet to get customers signed up for your loyalty program in seconds with no forms to fill. Once they have their mobile wallet loyalty card, send them real-time updates on their points status — even send them special offers and notifications — right from their wallet card.  


Give customers an infinitely-updateable, personalized mobile wallet coupon. Update offers based on your customer’s unique profile and purchase history — and send notifications sent right from the wallet pass to boost redemption rates and keep them engaged at exactly the right moment: at point of sale or when they trigger a geofence around your store.


Make event entry fast and seamless with mobile wallet tickets. Update event information, offer seat upgrades — even create a countdown timer on the pass to build anticipation.

Related resources for Mobile Wallet

Blog Posts on Mobile Wallet

Get our latest best practices on using mobile wallet

How to Build a Mobile Wallet Pass

See how easy it is to create and send a mobile wallet pass

Interested in learning more about
mobile wallets with Airship?

Contact us today for a demo.