orchestration

Personalization

More Personal Means More Valuable

Today’s customers expect personalized communications. Brands that personalize messages see increased results and ROI. So are you able to meet customer expectations and get better results by personalizing the majority of your messages using what you know about your customers in every lifecycle stage  — at scale? If the answer is “not yet” we can help.

Go (Way) Beyond Adding Their First Name

Update text, media and images buttons in your messages on the fly based on user attributes and behavior — where they’re located, what they’ve purchased, their preferences and more.

Personalize at Scale

When it’s easier to personalize messages, you’ll do it more. And when you do, every message becomes more valuable to your customers — and results in more engagement and ROI. It’s a win/win. Our marketer-friendly composer and out-of-the-box templates make it easy to make every message more meaningful.

Personalize Seamlessly Across Channels

When you use a single user ID to identify users, you can personalize messages consistently across channels — including SMS, push notifications, web notifications, email and beyond.

Personalization

Key Features

  • Dynamic Content
  • Cross-Channel
  • Customizable HTML Templates
  • Segmentation
  • Automation
  • List Management
  • Open API
  • Location Triggers

Related Resources for Personalization

The Big “P” and Little “p” in Mobile Message Personalization

Our experts offer new ways to think about personalized messaging — from content to timing to targeting.

How Top Brands Are Proving the Bottom-Line Value of Their Customer Engagement Strategies

Learn how leading brands are pinpointing and expanding the value of their customer engagement campaigns — on mobile and across channels.

Getting the Cross-Channel Customer Experience Right With Marketing Orchestration

Download our white paper and see where you rank on the orchestration maturity scale.

Your Personalized, Scalable Customer Engagement Strategy Starts Here

Airship’s powerful Customer Engagement Platform helps create massive value at every stage of the customer lifecycle. Let us show you what it can do for you.

See for Yourself

Get a Personalized Demo of Our Customer Engagement PlatformGet a Demo