orchestration
Personalization
More Personal Means More Valuable
Today’s customers expect personalized communications. Brands that personalize messages see increased results and ROI. So are you able to meet customer expectations and get better results by personalizing the majority of your messages using what you know about your customers in every lifecycle stage — at scale? If the answer is “not yet” we can help.
Go (Way) Beyond Adding Their First Name
Update text, media and buttons in your messages on the fly based on user attributes and behavior — where they’re located, what they’ve purchased, their preferences and more.
Personalize at Scale
When it’s easier to personalize messages, you’ll do it more. And when you do, every message becomes more valuable to your customers — and results in more engagement and ROI. It’s a win/win. Our marketer-friendly composer and out-of-the-box templates make it easy to make every message more meaningful.
Personalize Seamlessly Across Channels
When you use a single user ID to identify users, your can personalize messages consistently across channels — including like SMS, push notifications, web notifications, email and beyond.
Personalization
Key Features
- Dynamic Content
- Cross-Channel
- Customizable HTML Templates
- Segmentation
- Automation
- List Management
- Open API
- Location Triggers
Related Resources for Personalization
Your Personalized, Scalable Customer Engagement Strategy Starts Here
Airship’s powerful Customer Engagement Platform helps create massive value at every stage of the customer lifecycle. Let us show you what it can do for you.