Engagement Channels

The home base for all our articles on the the engagement channels you need to use: Mobile App, Mobile Wallet, Email, Web Notification and SMS.

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Engagement Channels

SMS Marketing

The Big Short for SMS – Sending Big Content with Short Links and Link Tracking

Kaitlyn Hogue

November 19, 2019

Airship is excited to announce the launch of two new features that will drastically improve your SMS and Mobile Wallet campaigns: Link shortening and link tracking!

Best Practices

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Simone Kriz

October 29, 2019

How Airship helps Alaska Airlines use customer engagement tools like push notifications and mobile wallet to inform passengers in real-time and streamline the day-of-travel experience.

SMS Marketing

Why Every Retailer Should Be Using SMS Marketing

Nathan Landau

October 22, 2019

A preview of highlights and takeaways from Airship’s new eBook, “9 Ways Every Retailer Should Be Using SMS Marketing.”

Best Practices

How to Create an Automated Welcome Push Notification for New App Users

Michael Halka

October 10, 2019

Learn best practices for sending an automated push notification welcome message to new app users.

SMS Marketing

What to Look for in an SMS Platform

Nathan Landau

September 17, 2019

A list of considerations to make when choosing an SMS platform for your customer engagement strategy. The best SMS platforms have these factors in common.

SMS Marketing

A Win-Win investment: Improving CX and ROI Through SMS Integration

Nathan Landau

September 5, 2019

A collection of takeaways from Airship’s webinar, “SMS Power Combos That Create Fantastic CX — And Massive Value For Your Brand,” detailing how to maximise SMS ROI.

Email the Way You Want It – The All New Template Builder

Emily Hottal

August 28, 2019

Airship is excited to announce our all new email template builder and editor that will allow marketers to make bespoke emails right within the Airship UI.

SMS Marketing

Winning Customer Loyalty with SMS Marketing

Jonathan Rueda

August 21, 2019

SMS can serve as an excellent support channel for loyalty and can be used to keep your loyalty members engaged, informed and participating in your reward program.

SMS Marketing

RCS Messaging Is a Gamechanger: Are You Ready?

Jessica Poundstone

July 15, 2019

RCS Messaging is poised to significantly change the mobile messaging landscape. We’re helping marketers get up to speed on the opportunity in our latest white paper — download it today!

See for Yourself

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Engagement Channels

Browse by Category

The Big Short for SMS – Sending Big Content with Short Links and Link Tracking

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Why Every Retailer Should Be Using SMS Marketing

How to Create an Automated Welcome Push Notification for New App Users

What to Look for in an SMS Platform

A Win-Win investment: Improving CX and ROI Through SMS Integration

Email the Way You Want It – The All New Template Builder

Winning Customer Loyalty with SMS Marketing

RCS Messaging Is a Gamechanger: Are You Ready?

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