Best Practices

The best practices and know-hows for marketers to create messaging strategies that create engagement and relatonships with their customers.

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Best Practices

We’re Here for You

Michael Lavoie

March 27, 2020

Airship’s SVP of Customer Success, Michael Lavoie, shares some of the customer engagement strategies our clients are implementing and evolving during this time.

Web Notifications

Web Notification Best Practices to Get the Opt-In for Chrome and Firefox

Meghan Suslak

March 23, 2020

Chrome and Firefox have made changes to the way users can be prompted for web notifications. Here’s what has changed and what you can do about it.

Best Practices

How to Wow QSR Diners at Every Step of the Customer Lifecycle

Nathan Landau

February 26, 2020

Learn how to wow your QSR and restaurant customers at every step of the customer journey: acquisition, retention and growth.

Best Practices

3 Key Customer Experience Strategies for QSR, Fast Casual and Restaurant Brands

Nathan Landau

February 6, 2020

Three key strategies for QSR and restaurant brands to grow their customer engagement and loyalty, from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences.”

Best Practices

5 Real World Personalization Fails and How They Drive Bad CX

Jack Coleman

February 4, 2020

Are you committing any of these personalization fails? Check out these real world examples and learn about how you can avoid these common mistakes.

Best Practices

Experiment on More Channels than Ever with Apptimize API & Roku Support

Kaitlyn Hogue

January 13, 2020

Introducting Apptimize’s Experimentation API and native Roku support, making Apptimize the only mobile-first, cross-platform A/B testing product that can truly support any platform.

Best Practices

How Leading QSR, Restaurant and Fast Casual Brands Are Innovating Customer Experience

Nathan Landau

December 12, 2019

How Starbucks, Chipotle, Boston Market and TGI Fridays are innovating the customer experience, drawn from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences.”

Best Practices

What the Privacy Era Means to Mobile Apps and Customer Experience

Mike Herrick

December 9, 2019

A privacy and security first era is emerging – so what does it mean for customer experience (CX) generally, and mobile apps and websites in particular?

Best Practices

On-the-Road User Retention and Revenue Growth with GasBuddy and Airship

Simone Kriz

December 3, 2019

How Airships helps GasBuddy drive revenue and user retention through multi-channel engagement, location-based offers and data-driven campaigns.

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Best Practices

Browse by Category

We’re Here for You

Web Notification Best Practices to Get the Opt-In for Chrome and Firefox

How to Wow QSR Diners at Every Step of the Customer Lifecycle

3 Key Customer Experience Strategies for QSR, Fast Casual and Restaurant Brands

5 Real World Personalization Fails and How They Drive Bad CX

Experiment on More Channels than Ever with Apptimize API & Roku Support

How Leading QSR, Restaurant and Fast Casual Brands Are Innovating Customer Experience

What the Privacy Era Means to Mobile Apps and Customer Experience

On-the-Road User Retention and Revenue Growth with GasBuddy and Airship

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