App Experience Platform

Generative & Predictive AI

Empower your marketing team to supercharge message creation, testing & experience optimization

In today’s fast-paced digital landscape, brands face a growing demand for personalized experiences that engage audiences on an individual level. This challenge is amplified when marketers need to decide on, create and test multiple content variations. Generative AI empowers marketers to create and optimize endless content variations for any touchpoint instantly. Predictive AI pinpoints exactly when and how you should engage.

Instantly Create Variants

Unlock the power of Generative AI to generate limitless compelling copy for testing. Simply provide seed text, choose the message type, select the desired sentiment and decide if you want to include emojis.

Intelligently Tailor Content

Fine-tune your messaging based on sentiment, tone and message type, ensuring marketing and transactional communications are optimized for individual preferences and needs.

Gain More Customer Insight, Faster

Accelerate your understanding of your customers by deploying tests more rapidly than ever before. Harness the insights gathered to inform future marketing strategies and enhance customer experiences.

Scale Marketing Programs Globally

Expand your marketing reach by generating localized content in different languages, starting from the language of your choice. This feature enables you to efficiently optimize messages for diverse audiences worldwide, driving growth and success on a global scale.

Deliver Experiences At The Right Time

Airship’s Optimal Send Time means you have the customer-level intel you need to send messages at the time your customers are most likely to engage with them. Our sophisticated algorithms are based on an individual’s behavior, creating data-driven intelligence that helps you cut through the messaging clutter and boost engagement.

Optimize Engagement To Reduce Churn

See which customers are at low, medium and high risk of churn with our proven machine learning tool, Predictive Churn. Then act on what you know by sending hyper-relevant messages to win back customers at risk — and keep your low-risk customers excited and engaged.

Use Artificial Intelligence Everywhere

Use the customer intelligence generated through artificial intelligence anywhere and everywhere in your multi-channel engagement strategy, at every stage in the customer lifecycle.

Airship’s Predictive Churn shows us which of our users are at low, medium or high risk of churn. With that data, we can re-engage customers we might otherwise have lost — and quickly see how effective our re-engagement efforts are at retaining them.”

Generative & Predictive AI

Key Features

  • API + UI Support
  • Customer-Level Data
  • Machine Learning

  • OpenAI Integration
  • Actionable Reporting
  • Marketer-Friendly Dashboards

The Power of Artificial Intelligence

Accelerate Growth With Optimal Send Time

Whether a customer is regularly active in your app in the wee hours of the morning or in the middle of the afternoon, Optimal Send Time helps you make the most of the moments your customers are already engaged with you.

Win Back Customers at High Risk of Churn

Retain instead of replace: maximize the value of your acquisition spend by sending irresistible offers — on any channel in your stack — to re-engage users who have a high risk of churning, before they’re out the door.

Reward, Retain and Maximize the Value of Your Most Loyal Customers

Your low-risk customers are among your most loyal — make sure they’re members of your loyalty program, and consider what upsell opportunities they may be most interested in.

Related resources for Artificial Intelligence

How Top Brands Use Machine Learning Data to Reduce Churn & Boost Engagement (And How You Can Too)

See how to put our predictive AI solutions with use cases and best practices from top brands.

How Push Notifications Impact App Churn: See Our Benchmarks

The number of push notifications a customer receives correlates with how long they stay engaged. Our benchmarks on push notifications influence on customer churn & app retention rates. Get the scoop, and start improving your KPIs today.

How We Built Our Machine Learning Model for Predictive Send Time Optimization

Get an inside look at how we created our send time optimization machine learning solution.

Your data-driven customer engagement strategy starts here

Airship’s powerful App Experience Platform helps create massive value at every stage of the customer lifecycle. Let us show you what it can do for you.