There’s a lot to love about mobile wallet. Your customers love having coupons, tickets, boarding passes and loyalty cards at their fingertips — personalized, and always updated. Mobile wallet creates a whole new channel for engaging customers on mobile — with or without an app.
Create Deeper Connections with Customers — Outside the App
Send a link to download a wallet pass via email, SMS or any other engagement channel in your stack. Airship’s Adaptive Link technology makes distributing and personalizing passes a breeze. It automatically detects whether to serve an iOS or Android pass and pulls relevant customer information from your systems-of-record to personalize pass content.
With Airship’s platform, we can create and optimize the end-to-end experience without requiring development resources; from onboarding experiences that drive opt-ins, to delivering individualized redemption codes for easy retrieval in our in-app message center or through Google Wallet or Apple Wallet.”
Contextually Update Passes in Real Time
Static tickets, loyalty cards and coupons are a thing of the past. Mobile Wallet is always up to date — and always at your customers’ fingertips. Orchestrate notifications directly from a pass or location triggers (or both) to prompt engagement and convenient use at exactly the most relevant moment — coupon the day before it expires, a loyalty card update when your status changes, or a ticket before the start of an event.
Create Magical Customer Experiences at Each Stage of the Customer Lifecycle
No one loves digging into a wallet for a coupon, or frantically searching a phone for a boarding pass or ticket while the line grows behind you. Make those moments really easy for your customers. They’ll appreciate it.
- Segmentation and Tagging
- Single Interface for Multiple Mobile Platforms
- Notifications From Pass
- Custom Data Fields
- Trigger Notifications From Location
- Real-Time Content Updates
- Distribution From Any Channel
- Single URL with Adaptive Links
Create Mobile Wallet Passes Customers Love
Create a seamless day of travel experience — no wifi required — by transforming boarding passes into an always-up-to-date source of real-time flight information, right on your guest’s boarding pass.
Take your loyalty program mobile. Use mobile wallet to get customers signed up for your loyalty program in seconds with no forms to fill. Once they have their mobile wallet loyalty card, send them real-time updates on their points status — even send them special offers and notifications — right from their wallet card.
Give customers an infinitely-updateable, personalized mobile wallet coupon. Update offers based on your customer’s unique profile and purchase history — and send notifications sent right from the wallet pass to boost redemption rates and keep them engaged at exactly the right moment: at point of sale or when they trigger a geofence around your store.
Your supercharged customer engagement strategy starts here
Mobile Wallet marketing is just one capability of Airship’s powerful App Experience Platform, which is built to help enterprise brands create massive value at every lifecycle stage