OUTSIDE THE APP
Enterprise-Grade Email
Create customer value across every stage of the customer lifecycle with enterprise-grade email for a mobile-first strategy.
Email is crucial to the mobile customer lifecycle, especially on mobile. Brands depend on email for commercial and transactional campaigns. When app customers have gone dormant or you need to relay critical communications across multiple channels, email has a long and proven history of getting the job done. Email is simple, intuitive and direct. When you combine email with a mobile-first strategy, you create an unstoppable path to success for your brand.
Engage Every Individual
Segmenting your audience shouldn’t be a challenge. Airship captures and updates your audiences in real time so you can deploy email campaigns to the right audience. Every. Single. Time. When email is your customers’ preference, we help you create and deliver emails that exceed their expectations.
Create Beautiful
Emails with Ease
Say goodbye to writing custom HTML. Creating rich dynamic email content has never been easier. Create and visually render emails with Airship’s no-code drag-and-drop editor. It doesn’t stop there. With Airship Journeys, you can automate email and every other channel alongside in-app experiences to better guide and convert customers throughout the lifecycle.
Make It Personal
Gone are the days of sending blast emails without dynamic content or personalization. Personalized content performs much better. And Airship makes it easy, using handlebar logic to add in attributes and event properties. Every recipient gets a 1:1 personal touch. Now that’s how you show them you know them!
Test Everything
Engage confidently by ensuring every aspect of an email is optimized for success. Deploy A/B tests across variants to quickly and automatically validate message efficacy with your segment. Render emails across hundreds of email clients, browsers and devices before sending to ensure everyone receives a meaningful moment in their inbox.
Trigger Emails
In Real Time
Engagement in a mobile-first world means now. Automate personalized, triggered and transactional emails with templates for use cases, such as Abandon Cart, at scale to keep customers excited and constantly moving forward on their journey to conversion.
Track Performance
At Every Step
Measure the performance of key KPIs across every campaign with marketer-friendly dashboards to quickly identify how, when, where and why your customers are engaging. Easily identify opportunities to capitalize on or course correct.
Ensure Emails
Hit The Inbox
Every email you send can put your reputation at risk. Improve your deliverability and ensure your emails get to the inbox as expected based on ISP feedback. Manage your reputation with powerful audience segmentation and performance reporting and leverage suppression management to ensure compliance.
Cross-Channel Experience
No matter how or where customers are interacting with your brand, they should always have the best experiences. Consistency matters, which is why the world’s leading brands choose Airship to power their cross-channel customer journeys. With the leader behind the leaders, you can listen to customer preferences and act on them on the channels the customers prefer. Then, use Airship’s campaign analytics to obtain detailed views of cross-channel performance.
Key Features
- WYSIWYG Editor
- Custom HTML
- Scheduling
- Merge Fields
- Channel Coordination
- A/B Testing Personalization
- Media Library
- Customer Journeys
- Automation With Event and Tag Triggers
- Segmentation
- Dynamic & Looping Content
- External Data Feeds
- Snippets
- Inbox Previews
- Message Limits
- Performance Analytics