When you can predict the future, you can take proactive steps to change it. Change the time you send messages to fit each customers’ preference. Match your messaging to a customer’s likelihood of churn to win back disengaged customers before they leave. Our predictions are proven — and always improving as your data sets grow. (Even better than a crystal ball).
Optimal Send Time
Airship’s Optimal Send Time means you have the customer-level intel you need to send messages at the time your customers are most likely to engage with them. Our sophisticated algorithms are based on an individual’s behavior, creating data-driven intelligence that helps you cut through the messaging clutter and boost engagement.
See which customers are at low, medium and high risk of churn with our proven machine learning tool, Predictive Churn, then act on what you know by sending hyper-relevant messages to win-back the customers at risk — and keep your low-risk customers excited and engaged.
Use Predictive Intelligence Everywhere
Use the customer intelligence generated through predictive AI anywhere and everywhere in your multi-channel engagement strategy, at every stage in the customer lifecycle.
Airship’s Predictive Churn shows us which of our users are at low, medium or high risk of churn. With that data, we can re-engage customers we might otherwise have lost — and quickly see how effective our re-engagement efforts are at retaining them.”
- API + UI Support
- Customer-Level Data
- Machine Learning
- Actionable Reporting
- Marketer-Friendly Dashboards
The Power of Predictive
Accelerate Growth With Optimal Send Time
Whether a customer is regularly active in your app in the wee hours of the morning or in the middle of the afternoon, Optimal Send Time helps you make the most of the moments your customers are already engaged with you.
Win Back Customers at High Risk of Churn
Retain instead of replace: maximize the value of your acquisition spend by sending irresistible offers — on any channel in your stack — to re-engage users who have a high risk of churning, before they’re out the door.
Related resources for Predictive AI
Your data-driven customer engagement strategy starts here
Airship’s powerful App Experience Platform (AXP) helps create massive value at every stage of the customer lifecycle. Let us show you what it can do for you.