channels

In-App Messaging

Seize the Moments That Matter Most with In-App Messaging

Make the most of every moment you’ve got with customers while they’re actively using your app. Our powerful, easy-to-use In-App Messaging solution has precision controls so you can deliver high-context in-app messages that inspire action and deepen engagement.

Get Speed on Your Side

When it comes to in-app messaging, seconds can make the difference between helpful guidance and a message that is confusingly out of context. Our in-app messages are lightning fast, so your customers will see them in the exact moment they’re most relevant.

Use Precise Targeting to Make In-App Messaging Personal

Your options for delivering highly targeted in-app messages are nearly limitless. Trigger messages based on customer attributes or behaviors from any system in your marketing stack. Or, show messages that relate to the content on a specific screen — like a request to opt into location services when a customer navigates to a list of store locations.

Guide Customers Through Key Lifecycle Experiences

Be there for your customers during key moments in each lifecycle stage — from onboarding new users to providing in-context feature education to asking for app ratings — with in-app messaging that guides, educates and entertains.

In-App Messaging

Key Features

  • Custom HTML Templates
  • Behavioral Triggers (App Opens, Screen Views & More)
  • Rich Messages
  • API Import / Export
  • Custom Event Reporting
  • Deep Linking
  • App, Version, Platform, Location Targeting

Make It Easy to Take Action with In-App Messaging Delivered at Key Lifecycle Marketing Moments

Onboard New Users

Show your customers the value they can get from using your app — and get them to take the steps that boost retention — with in-app messages that display in the exact moment they’re most relevant.

Inspire Loyalty Program Enrollment

Determine what kinds of actions your most likely candidates for loyalty program are taking, then pop the question at exactly the right moment.

Provide Alerts, Offers & Updates

Seize the moment: set automation rules for in-app messaging that sparks action and engagement.

Related Resources for In-App Messaging

Blog Posts on In-App Messaging

Get our latest thinking on connecting with your customers through In-App Messaging.

In-App Automation Playbook

Everything you need to know to connect with customers and get results with In-App Automation.

Webinar: Drive More Value for Your Most Valuable Customers With In-App Messaging

See for yourself how In-App Messaging drives great customer connections in this on-demand webinar.

Ready to Take Your Customer Engagement — and ROI — To Higher Heights?

Delivering amazing in-app messaging is just one capability of Airship’s powerful Customer Engagement Platform. Let us show you exactly what it can do for your brand.

See for Yourself

Get a Personalized Demo of Our Customer Engagement Platform