orchestration

Right Time, Right Channel, Right Person — Right Context.

Context is Everything

Deliver relevant messages in response to customer context — who they are, where they are, what they’re doing — on the channels and at the times they prefer to engage with you. Explore the orchestration solutions in our powerful Customer Engagement Platform.

Explore Our Orchestration Solutions
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Channel Coordination

Customers expect you to “know” them whether they’re connecting with you on email, your website, in your app or in person. Create a smart, seamless multi-channel customer experience with our Channel Coordination solutions.

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Automation

Deliver content immediately in response to customer activities so every message is relevant and valuable.

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Personalization

Personalized messages get better results — more attention, engagement, more conversions. See how our Platform supports multiple ways to create hyper-personalized messages at scale.

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Optimization

From predictive analytics to A/B testing, make sure you’re getting maximum value from every message you send and optimizing your app for peak CX.

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