The restaurant industry moves fast, and not just in food delivery. Customer expectations also change rapidly, especially when it comes to connecting with customers. PWC found that more than 35% of customers wish that the restaurant ordering experience was more digitized and a survey found that 45% of consumers say that offering mobile ordering or loyalty programs would encourage them to use online ordering services more often.
For restaurant brands that want to create amazing customer experience for their customers, Amir Zamanian and I will be hosting the webinar, “How QSR, Fast Casual and Restaurant Brands Can Create Incredible Customer Experiences.”
We’ll explain how you can use mobile to boost engagement and deliver smarter coupons, loyalty cards and more. We’ll also be sharing best practices on keeping customers coming back by understanding what they want and delivering personalized messages at the right time on the right channel.
We hope you join us on October 22! We look forward to giving examples of what top brands are doing and answering your questions. If you can’t make it to the live webinar, you should still register to receive the recording and the slides after the webinar.