In-App Messages

Connect with customers in exactly the right moment with personalized In-App Messages

Make the most of every moment you’ve got with customers while they’re actively using your app. Our powerful, easy-to-use In-App Messages solution has precision controls so you can deliver high-context In-App Messages that inspire action and deepen engagement.

Get Speed on Your Side

When it comes to In-App Messages, seconds can make the difference between helpful guidance and a message that is confusingly out of context. Our In-App Messages are lightning fast, so your customers will see them in the exact moment they’re most relevant.

Use Precise Targeting to Make In-App Messages Personal

Your options for delivering highly targeted In-App Messages are nearly limitless. Trigger messages based on customer attributes or behaviors from any system in your marketing stack. Or, show messages that relate to the content on a specific screen — like a request to opt into location services when a customer navigates to a list of store locations.

Guide Customers Through Key Lifecycle Experiences

Be there for your customers during key moments in each lifecycle stage — from onboarding new customers to providing in-context feature education to asking for app ratings — with In-App Messages that guides, educates and entertains.

In-App Messages

Key Features

  • Custom HTML Templates
  • Behavioral Triggers (App Opens, Screen Views & More)
  • Rich Messages
  • API Import / Export
  • Custom Event Reporting
  • Deep Linking
  • App, Version, Platform, Location Targeting

Make it easy to take action: deliver In-App Messages at key moments in the customer lifecycle

Onboard New Customers

Show your customers the value they can get from using your app — and get them to take the steps that boost retention — with In-App Messages that display in the exact moment they’re most relevant.

Inspire Loyalty Program Enrollment

Determine what kinds of actions your most likely candidates for loyalty program are taking, then pop the question at exactly the right moment.

Provide Alerts, Offers & Updates

Seize the moment: set automation rules for In-App Messages that sparks action and engagement

Related resources for In-App Messages

Blog Posts on In-App Messages

Get our latest thinking on connecting with your customers through In-App Messages.

In-App Automation Playbook

Everything you need to know to connect with customers and get results with In-App Automation.

Webinar: Drive More Value for Your Most Valuable Customers With In-App Messages

See for yourself how In-App Messages drives great customer connections in this on-demand webinar.

Ready to take your customer engagement — and ROI — to higher heights?

Delivering amazing In-App Messages is just one capability of Airship’s powerful App Experience Platform

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