Accelerating Innovation: Fireside Chat with Sonos

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In this fireside chat, Sonos will discuss how they are navigating the rapid shift in retail digital buying behaviors and the role their app messaging strategy plays in creating deeper connections with customers.

Session Highlights:

  • The effect of a distilling a decade’s worth of digital messaging innovation into 5-10 months to keep up with an unprecedented acceleration in digital buying behavior
  • How to turn customer-centricity into an innovation engine that drives long-term business value
  • Using data to consistently deliver personalized messages triggered by customer actions and insights