Caribou Coffee + Airship: A Customer Success Story

Caribou Coffee was founded with a mission to serve exceptional coffee that inspires extraordinary experiences and it is one of the largest coffeehouse chain operators in the world, with nearly 800 company-owned and franchised locations in 13 countries. Today, 59% of Caribou Coffee’s ~575K app users opt in to push notifications and, on average, the company sees a 127% increase in daily active users after sending a push.

See how Caribou Coffee has leveraged its partnership with Airship to:

  • Keep guests engaged between coffee breaks by sending push notifications
  • Use Airship Automation to guide users through the engagement funnel 
  • Expand their reach with a central, persistent message hub on Airship Message Center