CUSTOMER SUCCESS STORy

Paytm Increases Premium Subscribers by 81%

Paytm revolutionized the digital-payments industry in India — providing an easy way for people to buy dinner, book travel and send money to friends. Today, over 350 million people use the Paytm app and website, powering billions of transactions annually.

Challenge

Facing growing competition, Paytm is focused on strengthening customer relationships and diversifying its offerings to increase market share. Airship helps the company expand its marketing reach across channels to retain (and grow) its active user base and drive conversions through targeted campaigns.

Paytm Logo

Paytm is India’s largest digital-payments service provider — with five billion transactions flowing through the platform annually. The rapidly growing company delivers comprehensive payment solutions to over eight million merchants.

Airship helps Paytm segment its massive user base and quickly send targeted messages at scale. Using Airship, the brand increased user sign-ups by 68% and premium subscriptions by 81%.

INDUSTRY

High Tech

PRoduct

Push Notifications, In-App Messaging, Message Center, Web Notifications, Channel Coordination, Automation, Personalization, Predictive AI, Performance Analytics, Real-Time Data Streaming

Airship was the only solution that captured and consolidated acquisition, usage and retention data in one place to make an impact at every stage in the customer journey.”

Solution

Driving More Successful Campaigns & Greater ROI

Results

Airship’s Solutions Help Paytm Fuel Growth

81%
Year-over-year increase in Paytm premium subscribers
40%
Increase in user sign-ups

Learn More

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