CUSTOMER SUCCESS STORy

eToro Delivers Timely Alerts at Massive Scale Using Airship

eToro’s mobile app and website help investors stay up to date with the latest market movements, keep tabs on what their fellow traders are buying or selling and — with a single click — “copy” another eToro user’s portfolio, automatically investing in all of the same instruments at the same percentages.

Challenge

With financial news headlines, investment price changes and social network activity generating a constant stream of updates for users of eToro’s mobile apps and website, notifications are a critical element of the company’s engagement strategy. eToro bounced between a few solutions for delivering push notifications until frustration with other providers drove the company to find a more scalable solution to accelerate the delivery of high-volume alerts.

eToro is the world’s leading social trading platform, offering a wide array of tools to trade cryptocurrencies, stocks, commodities, ETFs and other securities to over 10 million users in 140 countries.

Airship gives eToro the scalability it needs to rapidly deliver social and market notifications at massive scale. Notifications lead to increased open trades, generating more revenue for eToro through spreads.

INDUSTRY

Finance

PRoduct

Mobile App Push Notifications, Web Notifications, Segmentation, Automation, Real-Time Data Streaming

I remember the days that we had to look into each type of notification that we wanted to release and ask, ‘Can we scale it?’ With Airship, the teams know they can execute any idea they want.”

Solution

Creating a Modern Investor Experience With a Social Twist

Results

eToro Invests in a Solid Engagement Platform

Increased user engagement, which translates into more revenue through spreads
Decreased push notification opt-outs by giving investors control over the types of notifications they receive and the channel they prefer

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