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Why Airship
Platform
Customer Experience Platform
Orchestrate customer journeys
Seamless cross-channel experiences that guide customers to conversions
Fine-tune with experimentation
Simple testing and measurement solutions that optimize for specific goals
Collect customer data
In-session surveys, forms, and preference centers that capture customers insights
Accelerate results with AI
Industry-first AI agents that automate continuous improvements
Build no-code experiences
Truly code-free tools to create and launch rich experiences without developers
Hyper-personalize experiences
AI-powered interactions that deliver personalization at scale
Boost customer acquisition
Robust app store optimization, unified opt-ins, and personalized onboarding
Capabilities
Customer data management
Surveys
Recommendations & audience pulse
Scenes
Performance analytics
Integrations
Real-time data streams
Channels
Push notifications
SMS/RCS/MMS
Email
Mobile Wallet
Conversion Destinations
App
Web
Solutions
Use Cases
Acquisition
Attract, engage, and convert new customers at scale
Onboarding
Guide new customers to their first and next valuable experience
Upsell & cross-sell
Drive incremental revenue with relevant, personalized offers
Retargeting
Re-engage customers with relevant, timely experiences
Churn prevention
Identify and retain at-risk customers with proactive strategies
Win back
Reactivate lapsed customers and rebuild engagement
Industries
Retail
Media & entertainment
Finance & insurance
Travel & hospitality
Sports
Telecom
Airship placed in the 2025 Gartner
®
Magic Quadrant
™
Learn about our inclusion in the Gartner
®
Magic Quadrant
™
for multi-channel marketing hubs
Learn More
Resources
Learn with Airship
Resource hub
Playbooks, insights, and best practices for CX success
Blog
Expert insights on mobile-first, cross-channel customer experiences
Events
Exclusive learning opportunities from the Airship community
discover
Customer success stories
See how top global brands get results with Airship
Documentation
Access technical resources and implementation guides
Partners
Integrate with the tools and platforms you already use
Support
Get help from our expert team whenever you need it
Check out our recent product developments
Learn about our latest product developments, announcements, feature updates, and more
Learn More
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Get in touch with our team
FAQs
Get quick answers to common queries
Newsroom
Read the latest news and announcements
Legal
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Review our security, compliance, and privacy standards
Careers
Join our team, and help shape the future of customer experiences
Airship Study: No-Code Native App Experiences Double Purchase Frequency
Learn how native app experiences 2x conversions, offering a path to profitable growth.
Learn More
Why Airship
Platform
Customer Experience Platform
Orchestrate customer journeys
Seamless cross-channel experiences that guide customers to conversions
Fine-tune with experimentation
Simple testing and measurement solutions that optimize for specific goals
Collect customer data
In-session surveys, forms, and preference centers that capture customers insights
Accelerate results with AI
Industry-first AI agents that automate continuous improvements
Build no-code experiences
Truly code-free tools to create and launch rich experiences without developers
Hyper-personalize experiences
AI-powered interactions that deliver personalization at scale
Boost customer acquisition
Robust app store optimization, unified opt-ins, and personalized onboarding
Capabilities
Customer data management
Surveys
Recommendations & audience pulse
Scenes
Performance analytics
Integrations
Real-time data streams
Channels
Push notifications
SMS/RCS/MMS
Email
Mobile Wallet
Conversion Destinations
App
Web
Solutions
Use Cases
Acquisition
Attract, engage, and convert new customers at scale
Onboarding
Guide new customers to their first and next valuable experience
Upsell & cross-sell
Drive incremental revenue with relevant, personalized offers
Retargeting
Re-engage customers with relevant, timely experiences
Churn prevention
Identify and retain at-risk customers with proactive strategies
Win back
Reactivate lapsed customers and rebuild engagement
Industries
Retail
Media & entertainment
Finance & insurance
Travel & hospitality
Sports
Telecom
Airship placed in the 2025 Gartner
®
Magic Quadrant
™
Learn about our inclusion in the Gartner
®
Magic Quadrant
™
for multi-channel marketing hubs
Learn More
Resources
Learn with Airship
Resource hub
Playbooks, insights, and best practices for CX success
Blog
Expert insights on mobile-first, cross-channel customer experiences
Events
Exclusive learning opportunities from the Airship community
discover
Customer success stories
See how top global brands get results with Airship
Documentation
Access technical resources and implementation guides
Partners
Integrate with the tools and platforms you already use
Support
Get help from our expert team whenever you need it
Check out our recent product developments
Learn about our latest product developments, announcements, feature updates, and more
Learn More
Pricing
Company
Contact Us
Get in touch with our team
FAQs
Get quick answers to common queries
Newsroom
Read the latest news and announcements
Legal
Browse our terms of service and policies
Trust center
Review our security, compliance, and privacy standards
Careers
Join our team, and help shape the future of customer experiences
Airship Study: No-Code Native App Experiences Double Purchase Frequency
Learn how native app experiences 2x conversions, offering a path to profitable growth.
Learn More
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Orchestrate experiences across channels for mobile-first customers
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Gain speed and scale with experiences built without developers
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Why are mobile wallets important?
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Mobile-first strategy
Learn why a mobile-first strategy drives results
Cross-channel experiences
Orchestrate experiences across channels for mobile-first customers
No-code advantage
Gain speed and scale with experiences built without developers
popular searches
What are cross-channel experiences?
Why are mobile wallets important?
What is Airship AI?
Search
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Why Airship
Platform
Customer Experience Platform
Orchestrate customer journeys
Fine-tune with experimentation
Collect customer data
Accelerate results with AI
Build no-code experiences
Hyper-personalize experiences
Boost customer acquisition
Capabilities
Customer data management
Surveys
Recommendations and audience pulse
Scenes
Performance analytics
Integrations
Real-time data streams
Channels
Push Notifications
SMS/MMS/RCS
Email
Mobile Wallet
Conversion Destinations
App
Web
Solutions
Use Cases
Acquisitions
Onboarding
Upsell/Cross-Sell
Retargeting
Churn Prevention
Win Back
Industries
Retail
Media & Entertainment
Finance & Insurance
Travel & Hospitality
Sports
Telecom
Resources
Learn with Airship
Resource Hub
Blog
Events & Webinars
Discover
Customer Success Stories
Partners
Documentation
Support
Pricing
Company
Contact Us
Newsroom
Trust Center
FAQS
Legal
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Year:
2020
4 Ways Fast-Casual Restaurants Can Build Their Brand While Complying With Social Distancing
May 1, 2020
Here are four ways fast-casual brands can create customer relationships online now that will fill the dining rooms when they…
The Mobile Wallet Opportunity in the U.S. Is Still Massive
April 17, 2020
Mobile wallets offer consumers a more convenient way of completing transactions and navigating their lives and still holds fantastic potential…
4 Mobile and Location Trends for Brands to Keep an Eye On
April 16, 2020
While it’s hard to predict what will become of mobile and location-based media in the next 10 years, it’s fair…
How We Put Together Journey Maps
April 9, 2020
Here's how the team at Airship simplified the cross-channel customer journey process with Journey Maps.
Get Web Notifications Free for 90 Days
April 7, 2020
Establishing direct connections with your customers is an important strategy anytime, but it's especially important at a time like this.…
The Future of Digital Experiences: Emerging Technology and Experience Design
April 6, 2020
Takeaways from Forrester’s, “The Impact Of Emerging Technology On Digital Experiences,” highlighting how technology is shaping the future of digital…
Introducing Journey Maps
April 2, 2020
We’re building on Airship Journeys' simplicity, intuitive management, and data-driven performance with a new feature, Journey Maps.
Le Monde Change : Comment les Spécialistes du Marketing Réagissent
April 2, 2020
Le PDG d'Airship, Brett Caine, partage ses conseils sur la façon d'engager ses clients sur mobile pendant le coronavirus (Covid-19).
Level-Up Your SMS Engagement with Retargeting and Customer Context
March 31, 2020
We have made it even easier to use SMS marketing with newly added automated features: click retargeting and click segmentation.
We’re Here for You
March 27, 2020
Airship's SVP of Customer Success, Michael Lavoie, shares some of the customer engagement strategies our clients are implementing and evolving…
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