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Why Airship
Platform
Customer Experience Platform
Orchestrate customer journeys
Seamless cross-channel experiences that guide customers to conversions
Fine-tune with experimentation
Simple testing and measurement solutions that optimize for specific goals
Collect customer data
In-session surveys, forms, and preference centers that capture customers insights
Accelerate results with AI
Industry-first AI agents that automate continuous improvements
Build no-code experiences
Truly code-free tools to create and launch rich experiences without developers
Hyper-personalize experiences
AI-powered interactions that deliver personalization at scale
Boost customer acquisition
Robust app store optimization, unified opt-ins, and personalized onboarding
Capabilities
Customer data management
Surveys
Recommendations & audience pulse
Scenes
Performance analytics
Integrations
Real-time data streams
Channels
Push notifications
SMS/RCS/MMS
Email
Mobile Wallet
Conversion Destinations
App
Web
Solutions
Use Cases
Acquisition
Attract, engage, and convert new customers at scale
Onboarding
Guide new customers to their first and next valuable experience
Upsell & cross-sell
Drive incremental revenue with relevant, personalized offers
Retargeting
Re-engage customers with relevant, timely experiences
Churn prevention
Identify and retain at-risk customers with proactive strategies
Win back
Reactivate lapsed customers and rebuild engagement
Industries
Retail
Media & entertainment
Finance & insurance
Travel & hospitality
Sports
Telecom
Airship placed in the 2025 Gartner
®
Magic Quadrant
™
Learn about our inclusion in the Gartner
®
Magic Quadrant
™
for multi-channel marketing hubs
Learn More
Resources
Learn with Airship
Resource hub
Playbooks, insights, and best practices for CX success
Blog
Expert insights on mobile-first, cross-channel customer experiences
Events
Exclusive learning opportunities from the Airship community
discover
Customer success stories
See how top global brands get results with Airship
Documentation
Access technical resources and implementation guides
Partners
Integrate with the tools and platforms you already use
Support
Get help from our expert team whenever you need it
Check out our recent product developments
Learn about our latest product developments, announcements, feature updates, and more
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Get quick answers to common queries
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Read the latest news and announcements
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Review our security, compliance, and privacy standards
Careers
Join our team, and help shape the future of customer experiences
Airship Study: No-Code Native App Experiences Double Purchase Frequency
Learn how native app experiences 2x conversions, offering a path to profitable growth.
Learn More
Why Airship
Platform
Customer Experience Platform
Orchestrate customer journeys
Seamless cross-channel experiences that guide customers to conversions
Fine-tune with experimentation
Simple testing and measurement solutions that optimize for specific goals
Collect customer data
In-session surveys, forms, and preference centers that capture customers insights
Accelerate results with AI
Industry-first AI agents that automate continuous improvements
Build no-code experiences
Truly code-free tools to create and launch rich experiences without developers
Hyper-personalize experiences
AI-powered interactions that deliver personalization at scale
Boost customer acquisition
Robust app store optimization, unified opt-ins, and personalized onboarding
Capabilities
Customer data management
Surveys
Recommendations & audience pulse
Scenes
Performance analytics
Integrations
Real-time data streams
Channels
Push notifications
SMS/RCS/MMS
Email
Mobile Wallet
Conversion Destinations
App
Web
Solutions
Use Cases
Acquisition
Attract, engage, and convert new customers at scale
Onboarding
Guide new customers to their first and next valuable experience
Upsell & cross-sell
Drive incremental revenue with relevant, personalized offers
Retargeting
Re-engage customers with relevant, timely experiences
Churn prevention
Identify and retain at-risk customers with proactive strategies
Win back
Reactivate lapsed customers and rebuild engagement
Industries
Retail
Media & entertainment
Finance & insurance
Travel & hospitality
Sports
Telecom
Airship placed in the 2025 Gartner
®
Magic Quadrant
™
Learn about our inclusion in the Gartner
®
Magic Quadrant
™
for multi-channel marketing hubs
Learn More
Resources
Learn with Airship
Resource hub
Playbooks, insights, and best practices for CX success
Blog
Expert insights on mobile-first, cross-channel customer experiences
Events
Exclusive learning opportunities from the Airship community
discover
Customer success stories
See how top global brands get results with Airship
Documentation
Access technical resources and implementation guides
Partners
Integrate with the tools and platforms you already use
Support
Get help from our expert team whenever you need it
Check out our recent product developments
Learn about our latest product developments, announcements, feature updates, and more
Learn More
Pricing
Company
Contact Us
Get in touch with our team
FAQs
Get quick answers to common queries
Newsroom
Read the latest news and announcements
Legal
Browse our terms of service and policies
Trust center
Review our security, compliance, and privacy standards
Careers
Join our team, and help shape the future of customer experiences
Airship Study: No-Code Native App Experiences Double Purchase Frequency
Learn how native app experiences 2x conversions, offering a path to profitable growth.
Learn More
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Orchestrate experiences across channels for mobile-first customers
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Why are mobile wallets important?
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Helpful links
Mobile-first strategy
Learn why a mobile-first strategy drives results
Cross-channel experiences
Orchestrate experiences across channels for mobile-first customers
No-code advantage
Gain speed and scale with experiences built without developers
popular searches
What are cross-channel experiences?
Why are mobile wallets important?
What is Airship AI?
Search
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Why Airship
Platform
Customer Experience Platform
Orchestrate customer journeys
Fine-tune with experimentation
Collect customer data
Accelerate results with AI
Build no-code experiences
Hyper-personalize experiences
Boost customer acquisition
Capabilities
Customer data management
Surveys
Recommendations and audience pulse
Scenes
Performance analytics
Integrations
Real-time data streams
Channels
Push Notifications
SMS/MMS/RCS
Email
Mobile Wallet
Conversion Destinations
App
Web
Solutions
Use Cases
Acquisitions
Onboarding
Upsell/Cross-Sell
Retargeting
Churn Prevention
Win Back
Industries
Retail
Media & Entertainment
Finance & Insurance
Travel & Hospitality
Sports
Telecom
Resources
Learn with Airship
Resource Hub
Blog
Events & Webinars
Discover
Customer Success Stories
Partners
Documentation
Support
Pricing
Company
Contact Us
Newsroom
Trust Center
FAQS
Legal
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Year:
2020
5 Real World Personalization Fails and How They Drive Bad CX
February 4, 2020
Are you committing any of these personalization fails? Check out these real world examples and learn about how you can…
A Trio of Takeaways from CES 2020 for Mobile Marketers
January 30, 2020
Airship's SVP of Technology, Mike Herrick, shares his top three takeaways from this year's CES.
OPB Increases Loyalty and Listeners with Airship Mobile and Web Notifications
January 28, 2020
Learn how Airships helps OPB drive long-term listener retention through mobile and web push notifications.
What Will Define Great Customer Engagement in 2020?
January 24, 2020
The answers to this question will make the difference between a good strategy and a great one. Read what TGI…
Meet Alana Krubl, Senior Customer Engineer & Pinball Enthusiast
January 17, 2020
For the Airship Spotlight series we're putting the spotlight on Airshippers who are living out that #AirshipLife. Meet Alana Krubl,…
TGI Fridays Serves Up Relevant Mobile Experiences with Airship Journeys
January 7, 2020
Learn how TGI Fridays uses Airship Journeys to build loyalty, drive action and boost revenue.
20 Customer Engagement Stats for 2020
January 3, 2020
Ready to deliver amazing customer experiences and achieve your customer engagement goals for 2020? Here are 20 customer engagement stats…
Forrester Report: Martech Evolves to Support Customer Journeys
January 2, 2020
Get our take on Forrester’s June 2019 report, “The Future Of Enterprise Marketing Technology” (complimentary copy available for a limited…
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