Legal

Airship Subprocessors

Date: April 17, 2019 – Link to Previous Version

A subprocessor is a third party data processor engaged by Airship, including subsidiaries of Urban Airship, Inc. (collectively, the “Airship Group”), who has or potentially will have access to or process Customer Data (which may contain Personal Data). Airship engages different types of subprocessors to perform various functions as explained in the tables below.

Prior to onboarding subprocessors, Urban Airship conducts a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of such subprocessors to ensure the subprocessors provide a level of security and privacy appropriate to their access to data and the scope of the services they are engaged to provide. Subprocessors are re-authorized upon contract renewal or on an annual basis. Airship’s sub-processors include:

Infrastructure Subprocessors

Entity Name

Services provided

Location

Security and Privacy Information

Google Inc.

Google Cloud Platform

USA

https://cloud.google.com/terms/data-processing-terms

https://cloud.google.com/terms/subprocessors

Amazon Web Services, Inc.

Amazon Web Services

USA

https://aws.amazon.com/security/?hp=tile

https://aws.amazon.com/compliance/

https://aws.amazon.com/compliance/data-privacy/

Akamai Technologies, Inc.

WAN; CDN; Cloud Security

USA; Globally for CDN

https://www.akamai.com/us/en/about/compliance/

Service Specific Subprocessors

Airship works with certain third parties to provide specific functionality within the Service. These providers are the subprocessors set forth below. In order to provide the relevant functionality these subprocessors process Customer Data. Their use is limited to the indicated Service.

Entity Name

Services provided

Location

Security and Privacy Information

Zendesk, Inc.

Technical Support Platform Provider

https://www.zendesk.com/company/policies-procedures/regional-data-hosting-policy/

https://www.zendesk.com/company/customers-partners/eu-data-protection/

Message Systems, Inc. d/b/a SparkPost (applicable only if Customer uses Email services via Urban Airship)

Email service provider

USA

https://www.sparkpost.com/policies/security/

Sinch, previously CLX Communications, Inc. (applicable only if Customer uses SMS services via Urban Airship

SMS service provider

USA

https://www.sinch.com/data-protection-agreement/

Airship Group Processors

The following entities are members of the Airship Group. Accordingly, they function as subprocessors to provide the Service.

Entity Name

Country

Urban Airship, Inc.

United States

Urban Airship UK Ltd

United Kingdom

Accengage SAS

France

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