Power every traveler’s journey with precision
Create frictionless, confidence-building experiences across travel and hospitality. Deliver clarity, convenience, and personalization from planning to arrival and beyond.
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Transform the travel experience
Want to alert travelers to gate changes, delays, and upgrade opportunities the moment they happen? We thought so. Our platform gives you the precision and speed to turn stressful moments into seamless interactions — ensuring customers feel guided every step of the way.
Increase loyalty enrollment
Grow your most valuable customer base by simplifying onboarding, identity capture, and loyalty enrollment with real-time, personalized nudges.
Unify every experience and milestone
Orchestrate experiences across booking, transit, arrival, on-property interactions, and post-visit retention. Ensure clarity throughout each traveler and guest journey.
Deliver timely updates guests rely on
Send critical updates when they matter most — flight changes, room readiness, reservation reminders, waitlist alerts, event updates, and on-property directions.
Personalize offers that drive revenue
Use guest profiles, preferences, and loyalty signals to deliver relevant offers including upgrades, dining perks, gaming incentives, attraction passes, or exclusive experiences.
Turn tickets into lasting engagement with Mobile Wallet
Send gate changes, seat upgrades, and exclusive offers directly to their Google or Apple Wallet — no app download required.
Optimize promotions with continuous testing
Experiment with timing, creative, channel mix, and offer types to scale your highest-performing promotions and credit card activations.
Today's travelers expect seamless, mobile-first experiences
61%
of all internet traffic comes from mobile, making it the dominant traveler touchpoint
3.5x
value generated by app-based users vs. non-app users
When travel brands lead with service, loyalty follows
90th
percentile engagement performance for travel brands.
23%
increase in day-of-travel push opt-ins
35%
YoY growth in mobile wallet adoption for boarding passes.
What leading travel companies are saying about Airship
There’s so much I could say about the technology and the platform, but the thing that keeps us coming back is the relationship. It’s a true partnership.
Dave McCormick
GM Day of Travel Experiences
We put ourselves in our guests’ shoes. Whatever we can do to make them feel at ease, we want to take that step forward.
Oksana Harris
Online Experience Manager
