I speak with product and marketing leaders every day, and they all want the same thing: to move the needle on the outcomes that actually grow a business. Revenue, retention, and lasting customer loyalty.

That’s exactly what Airship was built to do. 

We recently introduced the Airship Results Guarantee to fundamentally shift the industry standard by tying our value directly to our customers’ bottom line. Our platform lets product and marketing teams go to market on their own, with no waiting on dev queues or IT resources. They build incredibly rich app and web experiences that collect and activate customer data in real time, turning personalized moments into real conversions and one-time buyers into loyal customers.

Our commitment is backed by a decade of experience across billions of customer journeys for the world’s leading brands.

We’ve developed an instinct for the moments others overlook: the precise points where a well-timed experience converts a customer and deepens the relationship.

It’s a fundamentally different approach. While other platforms keep teams busy chasing vanity metrics like clicks, opens, and send volumes, Airship is engineered around the interactions where business results are actually won. We guarantee results that lift revenue and increase customer lifetime value.

We’ve spent over ten years mastering the art of mobile-first customer experiences. When we say we guarantee results, we mean real, bottom-line impact. The results speak for themselves.

• Ulta Beauty more than doubled their conversion rate.
• CIMB drove a year-over-year 162% increase in monthly active users.
• Alaska Airlines saw a 35% year-over-year increase in mobile wallet adoption.

So when we say we guarantee results, we mean real results — measurable outcomes that empower you to grow your business.

Here’s three steps product, growth, and marketing teams can follow to get Guaranteed Results.

1. Schedule a meeting with your team to create a gameplan for the results you are looking to deliver.
2. Launch a 90-day Proof of Value (POV) program on Scenes (app and web experiences) to map the Airship Experience Platform directly to your goals.
3. Receive 100% money back from POV or extended platform usage for free* until your baseline is achieved, if the campaign milestones are not hit.

*Terms and conditions apply

Our results guarantee is an independent Airship commitment to deliver agreed-on business outcomes based on your unique goals. We back our platform because it is engineered to hold when the stakes are highest.

Legacy customer engagement platforms offer dashboards filled with clicks, opens, and delivery volumes — metrics that grow as long as you up your message volume. But these mask a harsher reality. Beneath these numbers lie disconnected data streams, technical debt that slows teams down, and stagnant user growth.

These platforms treat mobile apps as flimsy-feeling website wrappers rather than destinations where customers convert the most. Routine optimizations are bottlenecked by engineering queues, forcing growth and product teams to rely on generic email and SMS blasts. It shouldn’t take months to make simple app changes, but that’s the reality for teams constrained by traditional vendors — where routine optimizations routinely stall in long development queues.

Traditional platforms optimize for outbound campaign volume rather than customer value. And when customer experiences rely on “batch-and-blast” campaigns, audiences push back. They turn off notifications and opt out of channels. Sometimes, they delete the app entirely — a pattern that drives up retention costs and eats away at customer lifetime value.