Our support team, technical account managers and implementation engineers joined together to share the resources we repeatedly point clients to, as well as documentation we wish our clients knew about. Here’s what we typically share!
General Product and Support Information
Whether you’re a seasoned user, or just getting started, these links are good to keep handy so you’re up-to-date on the latest:
Getting started with Urban Airship Wallet
When clients are getting started and set up using Urban Airship Wallet, our team likes to share the following links:
How to’s from our Support portal
Our Support portal hosts a plethora of information and how to’s. Here are some of our favorites:
Frequently referenced documentation
For Urban Airship Engage, we currently share the following with clients:
Implementing custom events (Bonus: track what users are doing in their app after they receive a push notification, then use Urban Airship Connect to extract that data and manipulate it into your systems of record).
Other commonly referenced features
In December, we announced support for three additional mobile app development frameworks. Our recent blog post shares more about our support for Unity, Xamarin and PhoneGap/Cordova.
Lastly, using actions in your application is also a great way to engage with your customers, and something we love seeing clients use. We like to point users to this blog about Introducing Actions: Push Messaging for an Interactive World.
We hope you find these resources helpful. Additionally, our support page has answers to many commonly asked questions.