Make every customer interaction uniquely theirs
Deliver personalized experiences across every channel with app personalization powered by real-time understanding that builds loyalty and impact.
BOOK A MEETING
Unlock personalization powered by audience insights
Combine behaviors, preferences, and external customer data to deliver context-rich experiences to the right audience. Create trust-building relevance through app personalization that adapts to each customer's unique journey.
Trigger contextual journeys in real time
Blend opt-ins, preferences, and real-time context to deliver experiences that reflect each customer’s needs, including timely updates, relevant offers, and personalized content.
Let customers guide themselves to the personalization they deserve
Create, manage, and update user preferences and opt-ins within Airship, giving your customers intuitive control over their app personalization experience — deciding how and where they interact with you.
Hyperpersonal experiences drive real performance
37%
lift in direct open rates when sending personalized messages vs. first-name personalization only
59%
lift in purchase conversion when using customer preferences for audience targeting
How Airship customers are boosting conversions with personalization
With Airship, our team built a new and innovative experience for our guests when they were actively engaged with our app, capturing valuable insights to deliver more tailored recommendations.
Jodi Williams
Vice President of Ecommerce
Airship empowered us to transform the CIMB Clicks app into a virtual branch that balances the tailored service that customers expect from in-person interactions with the convenience of online operations.
Merlyn Tsai
Head of Consumer Banking & Digital
