Grow customer value through personalization

Increase customer LTV with experiences that deepen relevance and inspire repeat purchases. Grow revenue efficiently by activating journeys that adapt and deliver cross-channel experiences with measurable impact.
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Predict opportunities with intelligent segmentation

Identify high-value segments using Recency, Frequency, and Monetary (RFM) insights that surface emerging revenue opportunities. Understand shifting behaviors to prioritize customers most likely to convert with targeted recommendations. Drive meaningful uplift by focusing each upsell or cross-sell action where it delivers the strongest return.

Increase share of wallet with frictionless buying experiences

Drive users deep into the app or web through deep links or use Custom Views to display an interactive shopping cart modal directly upon click, removing friction and speeding up checkout.

Orchestrate offers across every channel

Align every offer across push, email, SMS, web, and in-app experiences for consistent customer impact. Use automated coordination to reach customers on the most effective channel at the ideal moment. Improve efficiency and revenue by creating intuitive paths from interest to purchase to recurring value.

Win back with proven impact

70%
probability of selling to an existing customer vs. 5–20% for new prospects
40%
of ecommerce revenue comes from returning customers

Unlock reactivation opportunities with Airship

+37%
lift in engagement when personalization goes beyond first name
+24%
increase in purchase rates for brands using personalization
+59%
lift in conversion from preference-driven targeting

What top brands are saying 

With Airship, our team was able to build a new and innovative experience for our guests when they were actively engaged with our app, capturing valuable insights to deliver more tailored recommendations.

Jodi Williams
Vice President of Ecommerce

Airship empowered us to transform the CIMB Clicks app into a virtual branch that balances the tailored service that customers expect from in-person interactions with the convenience of online operations.

Merlyn Tsai
Head of Consumer Banking & Digital