Maximize loyalty and retention with AI recommendations and Audience Pulse
Turn user-activity into actionable insights with tier-based reports and AI-powered recommendations. Discover drop-offs, lifecycle trends, and improvement opportunities with Audience Pulse.
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Turn audience trends into clear action
AI converts weeks of audience changes into focused recommendations that remove guesswork, guide action, and drive stronger long-term retention improvements. Get fresh AI insights each week that highlight key trends, elevated risks, and reveal actions proven to improve performance.
Target the right segments to maximize impact
Identify underperforming or high-performing audience segments to prioritize actions that drive the most impact. Flag at-risk segments for targeted campaigns
and track performance shifts over time.
Proactively ensure retention and loyalty
Track real-time audience activity and tier movement to help identify shifts in engagement or loyalty. Surface trends that inform content and targeting decisions.
AI insights that strengthen retention
59%
lift in purchase conversion when brands target audiences using preference-based data instead of broad segmentation
91%
lift in purchase conversion for top performers applying deeper personalization across key audience groups
AI direction that elevates performance
31%
average lift in engagement score for apps using targeted, automated campaigns powered by audience insights
27%
lift in sessions per active user when personalization strategies are consistently applied in mobile experiences
39%
higher customer spend when brands orchestrate cross-channel experiences personalized to individual behaviors and preferences
What Airship customers are saying
We are always looking for new ways to leverage data and insights from our 44M+ loyalty members to better understand their unique needs and preferences… capturing valuable insights to deliver more tailored recommendations.
Jodi Williams
Vice President of Ecommerce
Airship’s products and team have been great partners and have supported us as we work toward consistently taking our mobile engagement efforts to the next level.
Daniel Stevens
Digital Experience Manager
