Analyst Report

Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs

Real reviews. Verified users. See what customers say about the platform built for mobile-first growth.

Airship is recognized in the 2025 Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs.

Access the report

We’ve spent years redefining what multichannel marketing looks like by starting where customers actually are: on their mobile devices. We take pride in empowering our customers with unmatched mobile expertise and seamless cross-channel experiences that help them win with their customers, turning every interaction into lasting loyalty and measurable ROI.

Being included in the Voice of the Customer means that real practitioners across industries have shared their experiences with Airship on Gartner Peer Insights. And what they said speaks for itself — Airship delivers feature-rich reliability, continuous innovation, and effortless campaign creation for mobile-first teams.

What is the Gartner® Peer Insights™ Voice of the Customer?

Gartner Peer Insights™ is a public platform that offers verified, first-hand reviews of enterprise software and services from experienced IT professionals. The Voice of the Customer report consolidates those reviews across the multichannel marketing hubs category, mapping vendors across two dimensions: User Interest and Adoption, and Overall Experience. Unlike analyst opinion research, it’s grounded entirely in the day-to-day experiences of the people actually using the platforms, making it one of the most transparent views into how enterprise software performs in the real world.

A Key Player in Reaching Active Users Worldwide

"Airship is a critical product for us to reach our growing daily/monthly active users and we have not been able to find an alternative that serves our purposes on the market."
April 1, 2025
Management / Business Consulting,
Telecom Industry

Feature-Rich and Reliable Platform: A Comprehensive Analysis

"It is a great product offering all the aspects of functionality needed by our division to engage and acquire the mobile audience. Excellent management team, very engaged customer service representative and overall responsive crew."
April 23, 2025
Product Management,
Media Industry

A Versatile Platform for Personalized Customer Journeys

"Working with Airship, on the platform and with our account managers, has been a great experience... always able to help us find solutions, even making current processes more efficient."
April 3, 2025
Product Management
Insurance Industry

Superior Product with Zero Downtime and Continuous Innovation

"Plenty of features and they continue to look to integrate new features — best in class."
April 3, 2026
Software Development
Travel & Hospitality Industry

Leveraging Airship for Effective App and In-App Notifications

"I use Airship to establish marketing campaigns... It's easy to use. Airship contacts are reactive and it is a pleasure working with us."
Aug 28, 2025
Marketing
Telecommunications

Gartner® Magic Quadrant™

Airship named in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs
Read MOre

Want to go deeper?

Download the full 2025 Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs to explore the complete vendor landscape or see Airship's mobile-first platform in action for yourself.
Access the report
Disclaimers

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.