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Analyst Report

Airship named in the 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs — two years in a row

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  • Airship’s full vendor profile
  • Gartner’s analysis of Ability to Execute and Completeness of Vision
  • How the market’s vendors compare

Brands come to Airship for results. Being named in the Gartner® Magic Quadrant™ for Multichannel Marketing Hubs again reflects the approach behind those outcomes: deep, purpose-built mobile expertise paired with outcome-led AI that works toward the goals product and marketing teams set, with humans approving every output. The result isn’t more messages sent, but a measurable path to conversion, retention, and lifetime value.

“Mobile is where customer loyalty is earned and revenue is accelerated,” said Brett Caine, CEO of Airship. “Our decades of deep mobile expertise, paired with our outcome-led AI, are why the world’s leading brands rely on Airship to achieve significant business outcomes such as loyalty, growth, and revenue.” 

Airship’s Customer Experience Platform holds a 4.6 out of 5 rating and an 89% willingness-to-recommend score on Gartner® Peer Insights™, based on 87 verified reviews as of September 22, 2026 — and Airship has been named in the Gartner Market Guide for Mobile Marketing Platforms report six times.

Hear it from the people who use it

A Key Player in Reaching Active Users Worldwide

“Airship is a critical product for us to reach our growing daily/monthly active users and we have not been able to find an alternative that serves our purposes on the market.”
APRIL 1, 2025
Management / Business Consulting,
Telecom Industry

Feature-Rich and Reliable Platform: A Comprehensive Analysis

It is a great product offering all the aspects of functionality needed by our division to engage and acquire the mobile audience. Excellent management team, very engaged customer service representative and overall responsive crew.
APRIL 23, 2025
Product Management,
Media Industry

A Versatile Platform for Personalized Customer Journeys

Working with Airship, on the platform and with our account managers, has been a great experience... always able to help us find solutions, even making current processes more efficient
APRIL 3, 2025
Product Management,
Insurance Industry
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.