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Analyst Report

Airship named in the 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs — two years in a row

 

  • Airship’s full vendor profile
  • Gartner analysis of Ability to Execute and Completeness of Vision
  • How the market’s vendors are evaluated
We believe being named in the Gartner Magic Quadrant for Multichannel Marketing Hubs again reflects the approach behind our results, and why brands come to Airship. Our deep mobile expertise paired with outcome-led AI works toward the goals product and marketing teams set, with humans approving every output. The result isn’t more messages sent, but a measurable path to conversion, retention, and lifetime value.
 

“Mobile is where customer loyalty is earned and revenue is accelerated,” said Brett Caine, CEO of Airship. “Our decades of deep mobile expertise, paired with our outcome-led AI, are why the world’s leading brands rely on Airship to achieve significant business outcomes such as loyalty, growth, and revenue.” 

Airship’s Customer Experience Platform holds a 4.6 out of 5 rating and an 89% willingness-to-recommend score on Gartner® Peer Insights™, based on 87 verified reviews as of September 22, 2026 — and Airship has been named in the Gartner Market Guide for Mobile Marketing Platforms report six times.

Hear it from the people who use it

Not just a vendor, but a Strategic Partner

“Campaign management is easy, UI is easy to use. Support is thorough and helps us also strategically think outside the box.”
May 20, 2026
Director of Marketing,
Retail Industry

Platform Enables Real-Time Message Adjustments and Streamlined Mobile Communication

"Airship has been fantastic to work with to help us achieve our mobile messaging goals. The customer support offered, the easy-to-use platform, and the constant updates for the latest in message types, testing, personalization, etc. are all extremely helpful to our team. "
May 6, 2026
Marketing Manager,
Retail Industry

Platform Enables Real-Time Message Adjustments and Streamlined Mobile Communication

"Airship has been fantastic to work with to help us achieve our mobile messaging goals. The customer support offered, the easy-to-use platform, and the constant updates for the latest in message types, testing, personalization, etc. are all extremely helpful to our team. "
May 6, 2026
Marketing Manager,
Retail Industry
Disclaimers

Gartner, Magic Quadrant for Multichannel Marketing Hubs, by Audrey Brosnan, Suzanne Schwartz, Tia Zervas, Julia Multedo, 22 September 2026. Gartner, Market Guide, Market Guide for Mobile Marketing Platforms, by Suzanne Schwartz, Kassi Socha, 22 January 2026. Gartner, Magic Quadrant and Peer Insights are trademarks of Gartner, Inc. and or its affiliates.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Airship. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.