Join us for an exclusive afternoon of insight, strategy and connection. Mobile Leaders Forum Munich brings together customer experience leaders to explore today’s biggest challenges, emerging trends and growth opportunities.

From real-world brand insights to peer-peer learning and networking, this event is designed to spark ideas you can act on immediately.

What to expect:

  • Spotlight Stories: Hear how KLM, EnBW and other leading brands are tackling the biggest challenges in customer experience – from personalisation at scale to cross-channel orchestration. (Prepare to take notes!)
  • Roundtable Conversations: No slides, just talk! Join open, small-group discussions on what’s working, what’s not and how to drive results across the entire customer lifecycle. (These sessions are a crowd favourite!)
  • Networking: Meet like-minded professionals, swap ideas and make meaningful connections. Enjoy a light lunch, refreshments and post-event drinks – all just steps from Central Station. (Walk away with some Airship goodies too!)

Meet the Speakers

Boudewijn van Asbeck

Owned Channel Manager
KLM

Jan Brack

Cluster Lead Sales Plattform
EnBW

Vaith Schmitz

Staff Solutions Engineer
Twilio Segment

Christian Eckhardt

Chief Executive Officer & Co-Founder
Customlytics

Meet the Sponsors