Steve Tan

Can You Go Beyond Your Customers’ Expectations?

Steve Tan

September 7, 2018

Consumers expect brands to deliver what they want or need the moment they want or need it. Get advice on how to deliver from Urban Airship’s Steve Tan.

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Can You Go Beyond Your Customers’ Expectations?

Steve Tan

September 4, 2018

It doesn’t matter whether you’re doing your weekly food shop, paying a utility bill or booking a holiday, you expect a convenient, simple and pleasant service.

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How Gaming Operators Are Using Real-Time, Personalised Customer Engagement to Win

Steve Tan

August 28, 2018

Gaming operators that take a thoughtful, personalized approach to digital engagement can increase customer loyalty – and ultimately revenue. Learn more.

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Digital Strategies Airlines Can Use to Create a Customer-Centric Travel Experience

Steve Tan

August 1, 2018

How airlines can use mobile messaging to surprise and delight customers, increasing loyalty – and revenue.

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Steve Tan

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