Financial experiences built for trust
Serve customers with secure, real-time journeys that strengthen confidence and streamline every interaction, from banking to insurance to wealth management.
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Grow value with every interaction
Want to send time-sensitive fraud alerts, claim updates, or personalized offers that actually get seen? We thought so. Our platform delivers the security and speed required to build confidence — ensuring your customers feel protected and valued whenever they connect.
Turn every transaction into a relationship
Reduce friction, increase satisfaction, and strengthen trust across every product line. Guide customers with proactive updates across loans, claims, payments, accounts, and portfolios. Exceed expectations with mobile-first personalized experiences.
Personalize customer journeys with real intelligence
Use zero-party data, behavioral signals, and live account insights without added complexity. Deliver the right guidance, from fraud alerts to renewal reminders, exactly when needed. Turn intelligence into outcomes across banking, insurance, wealth, and payments.
Orchestrate secure, compliant customer experiences
Ensure every touchpoint is timely, secure, and aligned with customer expectations. Coordinate cross-channel journeys that honor regulatory standards and customer consent. Unify push, SMS, email, web, and in-app interactions to deliver clarity during important financial moments.
Transform data into predictive outcomes
Use AI recommendations to keep every financial experience on track. Use customer data and insights to activate journeys that reduce churn, boost adoption, and improve lifetime value.
Digital expectations reshaping financial experiences
61%
of all internet traffic comes from mobile, and 88% of mobile time is spent in apps
79%
lift in direct open rates from personalized notifications compared to untargeted messages
Proactive service deepens trust and loyalty
17%
Day-30 activiation rate from identified users (vs. just 4% for anonymous users)
59%
lift in purchase conversions when campaigns use customer preferences, with top performers reaching 91%
140%
higher purchase frequency from in-app messaging vs. no in-app messaging
What Airship customers are saying
Mobile banking experiences require a high-touch strategy that keeps customers informed, engaged, and reassured. Airship empowered us to transform the CIMB Clicks app into a virtual branch that balances the tailored service that customers expect from in-person interactions with the convenience of online operations.
Merlyn Tsai
Head of Consumer Banking & Digital
I remember the days that we had to look into each type of notification that we wanted to release and ask, ‘Can we scale it?’ With Airship, the teams know they can.
Eyal Sheinholtz
Director of Social Product Management
