Activate, collect, and unify customer data
Architect a single, actionable view of your customer through intelligent customer data enrichment.
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Resolve identities across every channel
Map fragmented opt-ins across channels, apps, and web to a single User ID for seamless cross-platform continuity.
Maximize reachability across channels
Use opt-in flows and the preference center to ensure cross-channel connections, including app, website, email, and SMS, so you always have a path to the user.
Enrich profiles with actionable context
Leverage customer data enrichment to layer precise attributes—from loyalty tiers to renewal dates—enabling segmentation with pinpoint accuracy.
Capture intent the moment it strikes
Transform live behavioral events into instant triggers for relevant, high-converting experiences.
Stop churn before it happens
Automatically detect churn risk patterns through customer data enrichment and engage users when they are most receptive.
Honor user privacy at scale
Centralize opt-in status and channel preferences to ensure strict compliance across your entire audience.
Personalize without persistent storage
Fetch real-time data from external APIs and zero-copy data integrations at the precise moment of engagement through dynamic customer data enrichment that ensures 100% accuracy.
The impact of unified customer data
43%
more purchase frequency from identified users than anonymous users when identity is unified across channels
59%
lift in purchase conversion when brands use enriched customer preferences and attributes for targeting
91%
increase in purchases attributed to messaging when zero-party preference data is captured and activated
Customer data that powers real relationships
With Airship, our team was able to build a new and innovative experience for our guests when they were actively engaged with our app, capturing valuable insights to deliver more tailored recommendations.
Michelle Pacynski
VP of Digital Innovation
The ultra-competitive e-comm landscape requires a commitment to ongoing innovation. Airship’s solutions empowered us to create a highly personalized offer that deeply resonated with customers — without overextending our resources.
Tamara van Dijk
Lead Mobile Messaging
