Panel: How Will Your “Digital Maturity” Impact Your Ability to Deliver Effective Customer Engagement in 2021?

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How can brands identify the level of digital maturity — their ability to deliver effective, meaningful omnichannel customer engagement experiences — that will support customer needs now and in the future? Join us for a conversation with executives from Boots, BBC, hagebau connect, onefootball and the Very Group to consider the various factors — from martech stacks to team structures — that impact digital maturity, and get best practices for thinking about how your brand can best move forward.