TGI Fridays: A Customer Success Story

TGI Fridays offers authentic American food and legendary drinks, served with genuine personal service. Today, Fridays is still America’s most iconic bar and grill, serving guests at over 870 restaurants in more than 55 countries. See how TGI Fridays has leveraged its partnership with Airship to:

  • Build loyalty throughout the customer lifecycle by orchestrated automated messages. 
  • Drive action by using Airship’s automation composer to set swift, multi-channel re-engagement in motion via custom event triggers. 
  • Surprise and delight guests with personalized experiences through location-targeting. 

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