CRM Lunch & Learn: The Real Impact of AI on Customer Engagement

Hey, busy marketing leader! Got an idea for your lunch break? 

We know your job keeps you on your toes. You’re expected to stay ahead of the curve, drive innovation, and bring fresh knowledge to your team. But let’s be honest—your workload often makes attending high-value events for peer exchange feel impossible.

So, let’s combine the pleasant with the practical! We all have to eat, right? Why not use your lunch hour wisely and grab some genuinely useful insights that will advance your career?

Join Airship (the leading Customer Experience Platform for Mobile-First Audiences) and Customlytics (Berlin’s top mobile app consultancy) for a focused, invite-only lunch session dedicated to one thing: the real, tangible impact of AI on customer engagement.

Here’s what you’ll be digging into (besides the delicious food):

• AI in CRM & Marketing: What you can—and should—be using today.
• Automated Personalization: Mastering audience orchestration with the RFM model.
• Enriching Customer Data: Utilizing the app as your Zero-Party Data powerhouse.

We’re bringing together a select group of marketing and CRM leaders to explore how AI is reshaping strategies—from smarter segmentation to hyper-relevant, cross-channel experiences.

Expect a fresh mix of short expert talks and lively interactive roundtables designed for honest discussion and genuine knowledge-sharing among peers. Leave with tangible insights and new perspectives on how to operationalize AI in your CRM programs!

• When: 13 November 2025
• Where: Torellstraße 7, 10243 Berlin, Germany

Seats are limited! We keep it small to guarantee high-value conversations. If you’ve received this, we think you belong in the room.

Ready to turn lunch into a learning opportunity? Confirm your seat!