How Hy-Vee Creates Winning Customer Experiences

Join Airship and Hy-Vee for a deep dive into how personalized, channel-specific engagement drives loyalty, trust, and results at scale. 

Customers don’t think in channels – they think in experiences. Discover how Hy-Vee is setting a new bar for differentiated customer interactions across app, web, SMS, email, and in-store.

Learn how they:

• Tailor messaging across channels for customer segment
• Use Airship to orchestrate seamless journeys and unify data
• Drive results with campaigns like “12 Days of Deals” and loyalty prompts
• Prepare for the future with predictive personalization and AI

Meet the Speakers

Mitchell Countryman

Digital Marketing Coordinator

• LinkedIn

Ammi White

Lead Strategic Consultant

• LinkedIn