# Manage Messaging teams and access

Share or revoke access to messaging teams, and view the activity log for yourself or team members.

## Team management

You add team members by sending an invitation to join a messaging project. Only [Company account](https://www.airship.com/docs/guides/getting-started/admin/company-plan/) Owners and team members with [Administrator permission](#access-levels) can invite or remove other team members, change team member access levels, and grant project access.

## Inviting team members

Verify addresses for existing Airship users before sending an invitation. If you enter an email address that does not match an existing Airship user account, they will receive an email with a request to activate a new account.

> **Important:** For [Company accounts](https://www.airship.com/docs/guides/getting-started/admin/company-plan/) using single sign-on (SSO), email addresses must meet certain conditions. See the information in [Single sign-on (SSO)](https://www.airship.com/docs/guides/getting-started/admin/security/account-security/#single-sign-on-sso).


You can invite users to a project from the Team Access section of the project's settings. There are two ways to get there:

1. Next to your project name, select the dropdown menu (
), then **Settings**.
1. Under **Project settings**, select **Team Access**.

**OR**

1. Select the account menu icon () in the dashboard header, then select **Team Management**.
1. Under **Share project**, select the plus icon (
) next to a project name.

Now you can create an invitation:

1. Enter an email address.
1. Select an [access level](#access-levels).
1. Select **Share project**.

After sending an invitation, the Team Access page lists the invited user as pending. If they decline the invitation, the user is removed from the project's member list. Invitations expire 24 hours after they are sent.

## Accepting or declining team invitations

If you are invited to a messaging project team but do not yet have an Airship account, you will receive an email asking you to activate a new account. After activating the account and setting up your password and [Multi-Factor Authentication (MFA)](https://www.airship.com/docs/guides/getting-started/admin/security/mfa/):

1. Select the account menu icon () in the dashboard header, then select **Team Management**.
1. Select **Accept** in the **Project invitations** list.

If you already have an Airship account, you will receive an email asking you to accept access in Team Management in your account. You can either follow the link in the email to go directly to Team Management or follow the above steps.

You have 24 hours to accept an invitation after it is sent. If you select **Decline** for an invitation, the invitation is deleted.

## Removing team members

To delete a team invitation, [change the user's project access level](#changing-project-access-levels) to Remove Access.

## Managing project access

To share access to a project, follow the same steps as [sending a team invitation](#inviting-team-members).

To revoke access for a team member, [change their access level](#changing-project-access-levels) to Remove Access.

To remove yourself from a project team:

1. Select the account menu icon () in the dashboard header, then select **Team Management**.
1. In the **Accepted invitations** list, select **Revoke access** for a project.

### Changing project access levels

You can change team member project [access levels](#access-levels) from the Team Access section of a project's settings. There are two ways to get there:

1. Next to your project name, select the dropdown menu (
), then **Settings**.
1. Under **Project settings**, select **Team Access**.

**OR**

1. Select the account menu icon () in the dashboard header, then select **Team Management**.
1. Under **Share project**, select the plus icon (
) next to a project name.

Now you can change access levels:

1. Select **Edit** next to a team member's current access level.
1. Select a new access level.
1. Select **Save**.

## Team activity log

View and download the log of team member activity across all projects over the last 90 days. All users can view their own activity. The account Owner or a team member with [Administrator permission](#access-levels) can see the activity of all users.

1. Select the account menu icon () in the dashboard header, then select **Team Management**.
1. Select **Activity**.

The log provides this information:

| Column | Description |
| --- | --- |
| **Team Member** | The username of the user who performed the action. |
| **IP Address** | The IP address of the user who performed the action, if available. |
| **Timestamp** | The date, time, and time zone when the action occurred. |
| **Action** | The action a user performed. |
| **Reference ID** | A unique identifier per logged action. For any reference ID in blue, select it to see its associated [Push ID](https://www.airship.com/docs/reference/glossary/#push_id) and message content. If the Push ID is also blue, select it to open its [message report](https://www.airship.com/docs/guides/reports/message/). |
| **Project** | The name of project where the action occurred. Login-related actions display "Not Applicable" since logins are not associated with a project. |
| **Company** | The name of company where the action occurred. |
| **Notes** | Additional information about the logged action. Not present for all activities. |

The default view is sorted by activity date and time, most recent first. Select a column header to sort.

You can filter the log by date and time range, project, and activity. To export the log, select **Download CSV**. The file will include the currently displayed record set, up to 3,000 records.

## Access levels

Refer to this information when [sending invitations](#inviting-team-members) or [changing project access levels](#changing-project-access-levels). For more about Owner, see [Manage your Airship company account
](https://www.airship.com/docs/guides/getting-started/admin/company-plan/).

Permissions per access level:

<table class="access-table">
  <thead>
    <tr>
      <th style="max-width:13%">Permission</th>
      <th style="width:6%">Owner</th>
      <th  style="width:6%">Admin</th>
      <th  style="width:6%">Full Access</th>
      <th  style="width:10%">Reports,<br>Composers,<br>Segments</th>
      <th  style="width:10%">Reports &amp;<br>Composers</th>
      <th  style="width:8%">Composers<br>Only</th>
      <th  style="width:7%">Content<br>Author</th>
      <th  style="width:7%">Reports<br>Only</th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td><a href='https://www.airship.com/docs/guides/getting-started/setup/#create-a-messaging-project'>Create a project</a></td>
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      <td><a href='https://www.airship.com/docs/guides/getting-started/setup/#manage-projects'>Delete a project</a></td>
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    </tr>
    <tr>
      <td>View all user activity in the <a href="#team-activity-log">Team activity log</a></td>
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      <td class="centered"></td>
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    </tr>
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      <td>Modify <a href='https://www.airship.com/docs/guides/getting-started/admin/security/account-security/'>login security settings</a></td>
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    </tr>
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      <td>Create and modify an <a href='https://www.airship.com/docs/guides/getting-started/admin/security/allowlist/'>IP Allowlist</a></td>
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    </tr>
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      <td>View and update <a href='https://www.airship.com/docs/guides/getting-started/admin/usage-payment/#update-payment-information'>billing</a></td>
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      <td>View <a href='https://www.airship.com/docs/guides/getting-started/admin/usage-payment/'>usage data</a></td>
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    </tr>
    <tr>
      <td><a href="#inviting-team-members">Send Team Access invitations</a></td>
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    </tr>
    <tr>
      <td><a href="#changing-project-access-levels">Change team member project access level</a></td>
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    </tr>
    <tr>
      <td>View changes to team member access level in the <a href="#team-activity-log">Team activity log</a></td>
      <td class="centered">&#10003;</td>
      <td class="centered">&#10003;</td>
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    </tr>
    <tr>
      <td>Create [Preference Centers](https://www.airship.com/docs/reference/glossary/#preference_center)</td>
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    </tr>
    <tr>
      <td>Create and manage <a href='https://www.airship.com/docs/guides/getting-started/developers/api-security/'>Bearer Tokens or OAuth credentials</a></td>
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    </tr>
    <tr>
      <td>Configure and enable/disable [Ban List](https://www.airship.com/docs/reference/glossary/#ban_list) and Bypass Ban List</td>
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      <td class="centered"></td>
    </tr>
    <tr>
      <td>View <a href='https://www.airship.com/docs/guides/getting-started/developers/app-keys-secrets/'>Master Secret</a></td>
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    </tr>
    <tr>
      <td>View <a href='https://www.airship.com/docs/guides/getting-started/developers/app-keys-secrets/'>Secret</a></td>
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    </tr>
    <tr>
      <td>Set <a href='https://www.airship.com/docs/guides/messaging/features/brand-guidelines/'>Brand guidelines and personalities</a></td>
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    </tr>
    <tr>
      <td>Enable/disable <a href='https://www.airship.com/docs/guides/messaging/project/enable-features/'>dashboard features</a></td>
      <td class="centered">&#10003;</td>
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    </tr>
    <tr>
      <td>View and modify <a href='https://www.airship.com/docs/guides/audience/contact-management/'>Contacts</a></td>
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    </tr>
    <tr>
      <td><a href='https://www.airship.com/docs/guides/getting-started/setup/#manage-projects'>Edit a project</a></td>
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    </tr>
    <tr>
      <td>Configure and update messaging channels: <a href='https://www.airship.com/docs/guides/getting-started/developers/configure-channels/'>App</a>, <a href='https://www.airship.com/docs/developer/sdk-integration/web/getting-started/'>Web</a>, <a href='https://www.airship.com/docs/developer/api-integrations/sms/getting-started/'>SMS</a>, <a href='https://www.airship.com/docs/developer/api-integrations/open/getting-started/'>Open</a></td>
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    </tr>
    <tr>
      <td>View, create, and edit [Holdout Experiments](https://www.airship.com/docs/reference/glossary/#holdout_experiment)</td>
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    <tr>
      <td>Select random or specific contacts for <a href='https://www.airship.com/docs/guides/personalization/previewing/'>previewing personalization</a></td>
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      <td>View, create, edit, and export [Segments](https://www.airship.com/docs/reference/glossary/#segment)</td>
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    <tr>
      <td>View, create, and edit [Feature Flags](https://www.airship.com/docs/reference/glossary/#feature_flag)</td>
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      <td>View, create, and edit [Campaigns](https://www.airship.com/docs/reference/glossary/#campaign)</a></td>
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      <td>Manage [Preview and Test Groups](https://www.airship.com/docs/reference/glossary/#preview_test_groups)</td>
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      <td><a href='https://www.airship.com/docs/guides/getting-started/basics/#composers'>Compose messages</a></td>
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      <td><a href='https://www.airship.com/docs/guides/getting-started/basics/#composers'>Send messages</a></td>
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    <tr>
      <td>Create [Templates](https://www.airship.com/docs/reference/glossary/#template) and [Snippets](https://www.airship.com/docs/reference/glossary/#snippet)</td>
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      <td>Create [Composer Favorites](https://www.airship.com/docs/reference/glossary/#composer_favorites)</td>
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      <td><a href='https://www.airship.com/docs/guides/audience/segmentation/ban-lists/#bypassing-your-ban-list'>Bypass a Ban List</a> in composers</td>
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      <td>View [Holdout Experiments](https://www.airship.com/docs/reference/glossary/#holdout_experiment)</td>
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      <td>View, print, and export <a href='https://www.airship.com/docs/guides/reports/engagement/'>Reports</a></td>
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  </tbody>
</table>
