API Entrance Trigger for Sequences Jun 18, 2026

API Entrance Trigger for Sequences

Use the API Entrance trigger for entering and exiting audiences from your own systems. Enroll the same user in a Sequence multiple times, or launch several Sequences from one event.

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The API Entrance trigger initiates a Sequence for the audience members specified in a call to a Journeys API endpoint. Each call can include an entrance_id to tag the enrollment, so the same user can be enrolled in the same Sequence multiple times without overwriting earlier enrollments.

The trigger supports the following capabilities:

  • Concurrent enrollments per user — Tag each entry with a unique entrance_id so the same user can be enrolled in multiple instances of a Sequence at the same time. A passenger booked on two flights six hours apart gets independent enrollment in each, with no overwrites.
  • Multi-Sequence fan-out — Configure the same triggering_id on more than one Sequence so a single API call enters audiences into all of them. One customer order can start several post-purchase campaigns at once.
  • Targeted exits — Cancel all in-flight users for a specific entrance_id in one call. If a store event is cancelled, exit everyone enrolled for that event without needing to identify them individually.

Documentation

For full details, see the API Entrance trigger and the Journeys API reference.