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Duplicate a Message

You can duplicate any message.

View as Markdown
  • A/B tests, scenes, and in-app automation messages duplicate to their composer of origin then open for editing.
  • For messages created with the Message or Automation composers, you have the option to duplicate to the Message or Automation composer. Recurring messages duplicate to the Message composer.
  • For sequences:
    • After duplication, the next screen is the Manage view for the new sequence.
    • The new sequence name is the original sequence name, with " - Copy" appended.
    • If the original sequence was Started at the time of duplication, the duplicate sequence is not active until you start it.
    • You cannot duplicate a message within a sequence.
  1. Go to Messages, then Messages Overview.
  2. Click the duplicate icon () for the message or sequence you want to duplicate.
  3. (Message and Automation composer messages only) Select the Message or Automation composer.
Tip

You can also create duplicates in the Journey map. See Actions in the Journeys documentation.