Media library

About the media library

Use the media library to host media files for your project and insert them when you compose messages, without uploading the same asset every time.

Your Airship plan must include CDN  support to use the media library. Contact Support  if you are interested in enabling CDN media hosting.

File guidelines and handling:

• Uploaded media must be 2 MB or smaller.
• You can upload up to 100 files at a time.
• There are no restrictions on uploading identical files or files with identical names.
• The media library is not available for MMS messages.
• Media that is not accessed by end users is automatically removed according to the Airship Data Retention Schedule.

See also Media guidelines.

Add media to the library

To add media to your project:

1. Go to Content and select Media
2. Select Upload media and choose your files.

Insert media in message content

You can access the library when inserting media in messages:

1. (For a media field in a message) Select Upload, then Insert media.
2. (From the WYSIWYG editor) Select an Image element in the message, then select Upload image.
3. Manage your media files as needed. You cannot select multiple files when in this view.
4. To add media to the message, select a file, then Insert selected media. Otherwise, select Cancel or the X icon to close.

Managing media

To access your media library, go to Content, and then select Media. Your most recent upload is listed first. Search by file name or keyword. Sort by file name, size, or upload date.

Library management actions: