Media library

Store and manage image, audio, and video content for your messages. You can preview each file and assign keywords so they are easily found in search.

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About the media library

Use the media library to host media files for your project and insert them when you compose messages, without uploading the same asset every time.

Your Airship plan must include CDN support to use the media library. Contact Support if you are interested in enabling CDN media hosting.

File guidelines and handling:

Uploaded media must be 2 MB or smaller.
You can upload up to 100 files at a time.
There are no restrictions on uploading identical files or files with identical names.
The media library is not available for MMS messages.
Media that is not accessed by end users is automatically removed according to the Airship Data Retention Schedule.

Add media to the library

To add media to your project:

Go to Content and select Media
Select Upload media and choose your files.

Insert media in message content

You can access the library when inserting media in messages:

(For a media field in a message) Select Upload, then Insert media.
(From the WYSIWYG editor) Select an Image element in the message, then select Upload image.
Manage your media files as needed. You cannot select multiple files when in this view.
To add media to the message, select a file, then Insert selected media. Otherwise, select Cancel or the X icon to close.

Managing media

Go to Content and select Media to access your media library. Your most recent upload is listed first. You can sort the list by file name, size, or date uploaded, filter by keyword, and search by name or keyword.

In the list, select a file name to open a drawer where you can do the following:

Preview the media. For audio and video files, you can play the file from the preview.
Edit the keywords. Select Save after making your changes.
Select Duplicate, which is the same as the action available from the more menu icon ( ), as described in the table below.
View the date and time when the item was uploaded.

To edit the keywords for multiple files:

Select the files in the list to open the details drawer. You can use the arrows below the preview to navigate between files.
Under Shared Keywords, add or remove keywords.
Select Save.

The following actions are available from the more menu icon ( ) in the media list:

Action	Description	Steps
Duplicate	Save a copy of the file to a different project. The copy will have the same keywords as the original.	Select the more menu icon ( ) for a file, then Duplicate. Search for the project name you’d like to save to, then select Duplicate.
View information and access additional actions	Open the same drawer as when you select a file name. For what you can do in the drawer, see the list above this table.	Select the more menu icon ( ), then View detail.
Delete	Remove a file from your media library.	Select the more menu icon ( ), then Delete.