Composer Favorites

You create a composer favorite by saving a message you’re composing in the Message composer. New messages built from a favorite start at the composer step you choose, with earlier steps locked from editing.

Composer favorites save you time and help keep messages consistent:

• Quickly send time-sensitive messages.
• Reduce campaign setup time.
• Maintain quality control by protecting message content or settings that should not be altered.

Creating composer favorites

You can create up to 100 composer favorites.

From your project dashboard:

1. Select the Create dropdown menu (), then select Message.
2. Compose your message, making selections and filling in content.
3. When you are ready to save the current state, select the favorite icon (). Be sure to select the icon within the Message composer, not the one in the header that is for dashboard Favorites.
4. Enter a name and description.
5. Select which composer step new messages will start from. You cannot change this setting later.
   Important

   When creating a message using the composer favorite:

   • Any step prior to the starting point step selected here will not be accessible.
   • If you select immediate delivery (Send Now) for the favorite and also select Audience or Content as the starting point step, the Delivery step will not be accessible.

6. Select Save and exit.

Using composer favorites

You can access composer favorites from the Create menu or from your project settings. When you create a new message from a favorite, any changes apply only to the new message. They are not saved to the favorite.

Access favorites from the Create menu:

1. Select Create.
2. Under Composer Favorites, select from your three most recently created, modified, or used favorites, or select View all and then select one.
3. Complete the remaining composer steps.

Access favorites from your project settings:

1. Next to your project name, select the dropdown menu (), then Settings.
2. Under Project settings, select Composer Favorites.
3. Select Create message for a favorite.
4. Complete the remaining composer steps.

Managing composer favorites

Follow these steps to access all the favorites in a project:

1. Next to your project name, select the dropdown menu (), then Settings.
2. Under Project settings, select Composer Favorites.

Each favorite is listed with its name, description, last-modified date, and the team member who last modified it. The most recently modified favorite is listed first.

The total number of favorites appears in the bottom right corner of the screen.

Options: