# Troubleshooting Push Notifications

Check push notification status and fix common issues.

If [push notifications](https://www.airship.com/docs/developer/sdk-integration/capacitor/push-notifications/) aren't working as expected, you can check the notification status to diagnose the issue.

## Push Notifications Not Working

If push notifications are not being received:

- Verify that push notifications are enabled for both iOS and Android.
- Check that APNs (iOS) and FCM (Android) are properly configured.
- Ensure the app has notification permissions.

## Checking Push Notification Status

If you're having trouble with push notifications, check the notification status to see the current state:

```typescript
const status = await Airship.push.getNotificationStatus()

console.log('Are notifications allowed:', status.areNotificationsAllowed)
console.log('Is opted in:', status.isOptedIn)
console.log('Is user notifications enabled:', status.isUserNotificationsEnabled)
console.log('Is airship opted in:', status.isAirshipOptedIn)
console.log('Is user opted in:', status.isUserOptedIn)
console.log('Is pushable:', status.isPushable)
console.log('Is privacy manager enabled:', status.isPrivacyManagerEnabled)
```


You can also listen for status changes to debug permission issues:

```typescript
const handle = await Airship.push.onNotificationStatusChanged(event => {
  console.log('Notification status changed:', event.status)
  
  if (!event.status.areNotificationsAllowed) {
    console.log('System-level notifications are disabled')
  }
  
  if (!event.status.isUserNotificationsEnabled) {
    console.log('User notifications are disabled in Airship')
  }
  
  if (!event.status.isPushable) {
    console.log('Device is not pushable')
  }
})
```